International Records Assistant

**About Durham College**:
Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA’s Top 100 employers.

The college offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, justice, media, art and design.

With a focus on experiential learning, DC graduates are known for having the skills and knowledge employers need. More than 104,000 alumni represent the college, both locally and around the world.

Serving the Durham Region community for over 50 years, with campuses in Oshawa and Whitby, the college offers over 12,500 full-time post-secondary and apprenticeship students access to more than 145 full-time post-secondary programs - including four honours bachelor degrees and nine apprenticeship programs. Led by over 1,860 full
- and part-time staff, DC has an estimated annual economic impact of more than $913 million on Durham Region.

**DUTIES AND RESPONSIBILITIES**:
The International Records Assistant is responsible for the day-to-day operational record and student account functions, along with month-end and year-end procedures, within the Registrar’s Office and International Education. The IRA will be responsible for processing all international student deferrals, financial processes, as well as supporting international agent relationships and payments. The incumbent will prepare reports regarding the above tasks to present to the Manager, Registration and Student Records and Director, Enrolment Services and Student Records

The incumbent will perform daily financial duties including processing invoices by cheque, direct deposit, and international wires; monitoring incoming student payments; and reviewing and processing expense and per diem reports for office staff members.

**International Records Administration**:

- Process all International student deferral requests within service standard timelines
- Act as the first point of contact for the International Education Office’s finances, including international student withdrawals
- Process all internal Finance forms and documents for the International Education Office
- Process per diem forms for IE staff and others representing the IE office
- Prepare invoices for payment including by cheque or direct deposit for Canadian companies, or by wire for international companies
- Prepare all commission review forms for all signed agents, process agents’ official commission invoices for payment

**International Student Financial Support**:

- Process fee receipts for first semester students, including manually processing fee receipts for students who have made multiple payments
- Perform a second verification of scholarship awards to ensure that only international students in their first semester at Durham College are receiving the award
- Process all deferrals, intake changes and program changes for international students
- Prepare and update a report of all first semester, paid students to monitor enrolment
- Run and verify day 10 registered student reports, ensuring that all international students on the first year, first semester Banner report matches the first year, first semester registered report

**Administrative Support**:

- Monitor the semesterly commission reports by tracking when invoices are received, sent to Finance for processing, and when the payment is released
- Support the preparation of the fiscal year-end report for unpaid commissions that will need to be accrued to the next fiscal year

**QUALIFICATIONS**:
1. Two-year diploma/degree in business administration or equivalent.

2. Minimum of three years in administration, finance and account involving international clients and transactions.

3. Proficient in Microsoft Excel

4. Knowledge of Banner and FAST is an asset.

**Required Skills**:
Hours: 35 hours per week (1) one hour lunch; Mon - Fri (8:30 am - 4:30 pm)

Required Experience