Indigenous Patient Navigator

2 weeks ago

St Catharines, Canada De dwa da dehs nye>s - Aboriginal Health Centre Full time

**introduction**

The overall responsibility of this position is to bridge the gap between Indigenous community members, caregivers, families, health and social service organizations, homecare, hospitals, community support services, to better navigate the complexities of the health care system. The IPN will advocate for and promote access and provision of culturally safe and appropriate health care services. This position acts as a resource for Indigenous clients and health care providers. The patient navigator provides a link between Indigenous communities and western health care providers, healthcare institutions, and supports understanding of the regional health care systems.

**PREFERRED KNOWELDGE, SKILLS & ABILITY**

  • Case Management and System Navigation_
  • Directly support clients, caregivers, and families to communicate with physicians, nurses, social workers, discharge planners, community workers and members of the health care team, Traditional Healers, Elders, and knowledge keepers, etc.
  • Identify barriers and gaps facing Indigenous community members accessing the health care system and assist with problem solving and finding resolutions to improve access.
  • Comprehensive knowledge and understanding of the healthcare system including points of access, referral processes, service eligibility requirements etc.
  • Education and Promotion_
  • Assist with development of marketing and promotion strategies on the role and services to Indigenous peoples, etc.
  • Deliver informational presentations, provide education on culturally safe services and spaces, provider education sessions, participate in case conferences, spread awareness of program and services through various forms of community engagement.
  • Operations_
  • Ability to complete monthly reporting requirements, maintain comprehensive case notes in an EMR, contribute to program planning and team initiatives, comply with privacy and confidentiality policies and procedures

**statement of qualifications**

  • Completion of a post-secondary degree or diploma in a social work or health care related field
  • Demonstrated understanding of the health care system
  • Knowledge of traditional medicines and ceremony
  • 2-5+ years’ experience working in an Indigenous health or social service organization, hospital or community-based case management, health promotion, or public health

**Job Types**: Full-time, Fixed term contract

Contract length: 6 months

Pay: $31.00-$38.50 per hour

Expected hours: 35 per week

**Benefits**

  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Ability to commute/relocate

  • St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

**Education**

  • Bachelor's Degree (preferred)

**Experience**

  • Indigenous health or social service organization: 2 years (required)

Work Location: In person

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