Parking Enforcement Officer

1 week ago

Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

**Please Note**: This is a casual opportunity ending on or before one year from hire date with the possibility of extension.
Reporting to the Supervisor of Parking Enforcement, the Parking Enforcement Officer is responsible for enforcing parking regulations, issuing tickets/citations for parking violations, providing traffic direction, inspecting parking machines/equipment/facilities, and supporting the day-to-day operations of Parking Services.
The Parking Enforcement Officers are also responsible for assisting customers, including providing information, wayfinding, and assistance in the use of parking equipment and technology. Flexibility to work a variety of shifts (days/evenings/weekends) is required.
Must be able to obtain a clear Criminal Record Check.
**Key Responsibilities**:
Patrol parking zones via vehicle and/or by foot to enforce parking regulations.
Issue warnings and/or citations for parking violations.
Provide customer service.
Maintain parking payment machines.
**Skills & Abilities**:
High level of customer service skills when interacting with the public - exceptional interpersonal/interaction skills.
Strong attention to details when note taking and report writing.
Demonstrated competency in English - reading, writing and comprehension.
Excellent oral and written communication skills.
Physically able to walk up to 10+ kilometers per day or drive/sit for up to 7 hrs. per day.
Ability to write reports and maintain proper documentation.

**Qualifications**:
Completion of Grade 12.
Class 5 Driver's licence with a clean drivers abstract.
Demonstrated success providing outstanding customer service for 3 to 5 years.
**Proficiency in using computers and computer systems such as**: License Plate Recognition (LPR) system, T2 system, T2 mobile enforcement app, Digital IRIS (parking machines software), mobile payment app (Honk), and Microsoft Office.
Confident working independently, while supporting and contributing team goals and objectives.
Previous related experience in a post-secondary institution would be an asset.
Equivalencies may be considered.
Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS).
**Remuneration**: $16.34 - $21.69 per hour, plus 12% in lieu of stat holidays and vacation accrual. (Classification - Customer Service Rep I).
This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.
Please submit a resume and cover letter to be considered for this opportunity.
About NAIT
We are proud to have been named one of Alberta's Top Employers for 13 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.
NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.
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