Track: Young People’s Lodge

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression._

**About Us**:
Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioral problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 8,000 young people and families each year.

**The Program**:
Track: Young People’s Lodge provides services to help treat adolescents with serious emotional and/or behavioural difficulties who are not yet able to be effectively served in the community. An emphasis is placed on parental involvement, community participation, and the development of relevant community-living skills. The treatment modalities include the Neurosequential Model of Therapeutics (NMT), an evidence-based practice developed by Bruce D. Perry, M.D., Ph.D., and Dialectical Behaviour Therapy (DBT), which focuses on teaching skills in four areas: mindfulness, emotional regulation, distress tolerance and interpersonal effectiveness.

**The Position**:
We are looking for a **regular, full time Family and Connections Facilitator.** The schedule for this role is Monday to Friday with some flexibility.

The Family and Connection Facilitator will serve a key role on the team, ensuring family engagement in the treatment process and supporting the development and implementation of aftercare services. This is an exciting role for a skilled professional who is a team player, understands the campus-based treatment environment and wraparound approach, can provide guidance on effective caregiving and has experience working with families (including Indigenous families). Hull works through a trauma informed lens, using relationships and regulation strategies to foster resilience and healing. The Family and Connection Facilitator will work with a community of practice in the areas of family work, wraparound, and cultural services.

**Duties and Responsibilities**:

- Gather key information regarding the young person’s family and extended support system.
- Assess the young person’s and family’s clinical needs and strengths; communicate this information with relevant parties, including natural support systems, staff and external professionals throughout the assessment and treatment process.
- Pro-actively coordinate both face-to-face and telephone contact between support systems while the young person resides in the program.
- Continually assess relevant family and extended support system information; assess, identify and facilitate intervention and family support opportunities.
- Meet with families to begin parenting and in-home work to promote greater family cohesion, effective communication, solution-focused problem-solving and a shared commitment to change.
- Assess overall family functioning and recommend additional services as required.
- Develop a solid bridge between the treatment program and the next identified placement; ensure that key information regarding supports, strategies, strengths and therapeutic gains are effectively communicated.
- Coordinate flexible aftercare services to ensure that transition planning and post-discharge supports continue to be in place.
- Flexibility in scheduling (evenings and weekends) is required in order to facilitate family visits.
- Involvement in overall therapeutic milieu includes working floor shifts as needed, participation in agency committees, and program administration responsibilities.

**Skills and Qualifications**:

- Degree or diploma in Human Services or Social Sciences.
- Experience in Therapeutic Campus-Based Care treatment (preferred).
- Ability to engage children, youth and families in the treatment process.
- High level of personal competence in the formation and maintenance of caring, therapeutic relationships.
- Strong relational and engagement skills, including proficient and professional communication with youth and families.
- Ability to use a family-centered, trauma-informed, and strength-based approach towards service delivery.
- Relevant experience working with youth and their families and knowledge of crisis intervention, communication skills and family education.
- Experience working with and incorporating Indigenous and cultural perspectives into service plans.
- Strong interpersonal, and networking skills.
- Ability to work independent