Door Host

7 days ago

Whistler, Canada Gibbons Whistler Full time

**Come join the The Longhorn Saloon team as Door Hosts - where the party happens**

**About Gibbons**:
**Core Purpose**

Making People Happy

**Vision**

To be the most trusted and recommended brand by our team, our guests, and the communities we serve.

Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.

**Values**

Encourage Trust

Have Fun

Show Kindness

Act Like an Owner

Hustle

If the above aligns with your values and career aspirations, we'd love to work with you

**The Role**:
The legendary Longhorn Saloon is looking for customer service oriented individuals to join our Front of House team You'll contribute to creating unforgettable experiences for our patrons and hosting some of the biggest patio parties

We are currently looking for **Door Hosts** and **Bussers**.

**Responsibilities**:

- Greet guests warmly as they arrive at the venue, providing a positive and welcoming first impression.
- Manage the entry queue efficiently, maintaining order and minimizing wait times.
- Verify guests' identification and age to ensure compliance with legal drinking age requirements.
- Monitor guest capacity and regulate entry to maintain a comfortable and safe environment.
- Collaborate with team to ensure venue safety and security.
- Monitor the crowd and guest behavior inside the club to prevent disturbances and enforce rules.
- Assist in handling and diffusing tense situations or conflicts between guests professionally and safely.
- Escort disruptive guests off the premises in a respectful manner, following venue protocols.
- Handle guest inquiries, complaints, and feedback professionally and effectively, escalating issues to management when necessary.

**Requirements**:

- Positive attitude and passionate about Making People Happy.
- Customer service focused.
- Excellent communication with team members and guests.
- Comfortable working in a fast-paced environment.
- Community connections.
- 19+ years old.
- Serving it Right certified.
- Hospitality experience is an asset.

**Wage and Team Perks**:

- $17.40 hourly wage plus TIPS
- 50% off F&B across our Gibbons Venues.
- 50% off for Team Members and 20% off for friends and family with The Adventure Group.
- 25% off for Team Members and 20% off for friends and family at The Adara.
- 20% off The Spa at Whistler.
- 3rd party perks at a variety of local businesses.
- Company events

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