Assistant Food

2 weeks ago

Markham, Canada Easton's Group of Hotels Inc. Full time

Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer.As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides seamless accessibility to Scarborough, Richmond Hill, North York, and Thornhill. Explore vibrant surroundings while delivering memorable staycations or productive business trips.Courtyard and TownePlace Suites Toronto Northeast Markham is not just a hotel; it's a haven for both leisure and business travelers. If you are passionate about delivering exceptional service and creating cherished memories, we invite you to be part of a team that transcends expectations.- Join us for a journey where your dedication meets unparalleled hospitality, leaving an indelible mark on our guests' experiences. Let's create memorable moments together.This hotel is operated under a license from Marriott International, Inc. or one of its affiliates.**JOB OVERVIEW**

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

**DUTIES AND RESPONSIBILITIES**
- Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
- Respond promptly and professionally to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Ensures food on the buffet or the from the kitchen has a good presentation.
- Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.
- Inspect the restaurant daily to ensure high-quality food and food presentation and cleanliness.
- Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
- Ensure side work duties are complete and tables are set before, during and after operating hours.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.
- Always provides a professional image through appearance and dress.
- Follows company policies and procedures.
- Assist the banquet department as needed.
- Perform other duties as assigned.

**QUALIFICATIONS AND REQUIREMENTS**
- High school diploma or equivalent and one year of food service experience in a full
- service restaurant or similar setting. Some college or supervisory experience is preferred.
- This job requires the ability to perform the following:

- Carrying or lifting items weighing up to 50 pounds
- Remain stationary for extended periods.
- Moving about the outlet(s)
- Handling food objects and products
- Bending, stooping, kneeling.

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