Parking Patrol Supervisor

Looking for a stable job, with group benefits, paid breaks, and a $500 signing bonus*? Come join our dynamic team, and discover what top notch parking service is all about

A world leader in parking management and urban mobility solutions, Indigo is active in fourteen countries, and across Canada from coast to coast.

We are currently seeking a motivated, reliable, and outgoing team player to take on the role of Patrol Supervisor, located in Halifax.

**WORK SCHEDULE**:
The successful applicant will have a regular schedule of 6:30 AM to 3:30 PM Monday through Friday, with a paid break bonus. Additional hours are required as operations dictate. Participation in after-hours and weekend call backs program (which are paid at a premium rate) is required.

Drivers licence and clean drivers abstract is required.

If you can solve problems, prioritize tasks, enjoy interacting with the public, and aren't afraid to work outdoors, than this could be the right position for you.

**JOB DESCRIPTION**:
OPERATIONS:

- Use company vehicle to travel between assigned parking lots to conduct regular patrols, and provide assistance to customers.
- Take ownership and leadership of the overall parking operations for the locations assigned, while abiding by the standards and norms of Indigo.
- Oversee the daily operations of all aspects of the parking lot.
- Patrol and inspect the parking area daily to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
- Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
- Clean all parking equipment and signage regularly.
- Enforce parking policies.
- Timely collection of parking fees from equipment.
- Actively identify and correct any inefficiencies in the parking operation.
- Provide assistance in person and remotely to customers in the use of the automated parking equipment, recognizing and respecting the individual needs of each customer.

ADMINISTRATION:

- Prepare and remit parking statistics and/or reports.
- Count, collect and deposit all parking revenues.
- Use of parking software, and Android phone.

CUSTOMER RELATIONSHIP:

- Build positive relationships with customers and the client.
- Note the nature of complaints received by customers, and actively help develop and suggest solutions.
- Communicate verbally with customers and clients in English.

**REQUIREMENTS**:

- High school diploma or equivalent.
- High level of interpersonal skills, including poise and diplomacy.
- Good communication skills, both verbally and written.
- Strong work ethic and commitment to customer service.
- Ability to work with little supervision.
- Ability to work in an outdoor environment.
- Ability to lift up to 30lbs.
- Ability to use basic hand tools and power tools for making repairs.

We provide free uniforms, paid training, and paid breaks.

Employment is conditional on successfully passing a criminal record check.

*$500 signing bonus is paid out as $250 after the third month, and $250 after the sixth month, conditional on a good attendance record.

**Job Types**: Full-time, Permanent

**Salary**: $15.25-$16.25 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus

COVID-19 considerations:
Physical barriers and the use of provided PPE are in place to ensure the safety of staff and guests.

Work Location: One location