Claims Adjuster

1 week ago

Victoria, Canada Western Financial Group Full time

**Truthfulness | Fairness | Value | Loyalty**

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

**Claims Adjuster**

The Claims Adjuster is a key member of the National Insurance Operations group, reporting to our Claims Manager.

You will be part of a team of 18 remote adjuster, whom handle all manner of personal lines auto, property, liability, and program claims. This is an entry role to claims with a focus on Auto, and will provide a foundation to learn and grow as an Adjuster.

**Here is what a typical day looks like**:

- Everyday you will be assigned new claims and work through your pending claims, where you will liase between customers, insurance companies, outside vendors, and other adjusters
- Most of your day will be spent on the phone, guiding and advising clients through the claims process, obtaining relevant statements/reports, and following up when needed
- You will use your insurance knowledge to validate coverage based on the policy terms, review estimates, and negotiate fair cash settlements as required
- Pay invoices for outside vendors such as appraising companies and towing companies
- Maintain accurate reports and complete files electronically and in paper copies

**The value you bring**:

- General Insurance Level 2 License required, or willingness to obtain within 6 months
- 3 years’ experience in the General Insurance Industry, ICBC experience an asset
- Your superior organizational skills help you stay on track with multiple competing priorities, ensuring invoices are paid promptly, documents are filed correctly, the customer receives timely updates, all whilst maintaining accuracy
- You are able to break down complicated policy wordings and industry jargon into simple terms to explain to customers. You have the reassuring presence to calm someone down while still getting your message across
- Knowledge of MS products including Word, Excel, Outlook

Hours: Full Time - 37.5 hours/week

Location: Remote in Canada

Salary Range: 50,000 - 63,000

Requisition #: 81778

**What if I don’t meet every requirement?**

If you’re excited about the role but your experience doesn’t check every box - we still encourage you to apply. You may be the right person for this role - or we might have another that suits you even better

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

**Health and Wellness**

We take pride in providing programs that add value to our people’s lives - after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do - it’s engrained in our culture though the Western Financial Group Communities Foundation.

  • Associate - Claims

    2 weeks ago

    Victoria, Canada Western Financial Group Full time

    **Truthfulness | Fairness | Value | Loyalty** At Western Financial Group, we take pride in being one of Canada's largest insurance brokers. Our strength lies in our incredible team of over 2,200 dedicated professionals, spread across 180+ locations nationwide. Together, we create a supportive and collaborative environment that has earned us the recognition...

  • Operations Manager

    6 days ago

    Victoria, Canada Coast Claims Insurance Full time

    **Who We Are** Since 1970, **Coast Claims Insurance Services** has been a trusted leader in the independent insurance adjusting industry. With a reputation built on integrity, expertise, and service excellence, we’ve grown to become Canada’s fourth-largest adjusting firm. Operating across British Columbia, Alberta, and Ontario, we’re proud to be home...

  • Claims Adjuster II, Auto

    2 weeks ago

    Victoria, BC VB R, Canada Intact Full time

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles.Notre promesse aux employés, c'est ce qu'Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de...

  • Receptionist - Victoria

    4 days ago

    Victoria, Canada Coast Claims Insurance Full time

    **About Coast Claims**: Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. Today we are still employee-owned, fully independent, and...

  • Financial Controller

    8 hours ago

    Victoria, Canada Coast Claims Service Ltd Full time

    **Company Overview** Coast Claims Insurance Service is an employee-owned, fully independent adjusting firm with 17 locations in BC and Alberta. For over 50 years we have led the market with our exceptional service levels and experienced adjusters. We are now one of the largest firms in the province and continue to grow in large part due to the hard work of...

  • Claims Advisor, Commercial Insurance

    2 weeks ago

    Victoria, Canada Acera Insurance Services Ltd. Full time

    We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees._ - Our people are:_ - _ Encouraged to challenge the status quo and never stop learning in their commitment to excellence._ - _ Empowered with a...

  • Project Manager

    6 days ago

    Victoria, Canada First Onsite Full time

    **First Onsite** is seeking to hire a **full-time Project Manager** to scope and estimate the work required to restore properties to their pre-disaster state. This position ensures that property owners have an outstanding customer experience and are informed and satisfied throughout the process. **A DAY IN THE LIFE OF A PROJECT MANAGER** As a Project...

  • HR Coordinator

    6 days ago

    Victoria, Canada COLONIAL COUNTERTOPS LTD. Full time

    **Company Overview** At **Colonial Countertops**, people are at the heart of everything we do. From our talented installers to our dedicated managers and sales reps, we’re proud to have a team that feels more like family. Now, we’re looking for an **HR Coordinator** who’s just as passionate about supporting people as we are about creating stunning...

  • Client Solutions Associate

    6 days ago

    Victoria, Canada Gallagher Full time

    **Introduction**: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll...

  • Payroll Adminstrator

    2 weeks ago

    Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Payroll Administrator** **Competition Number**:25/29 **Posting Scope**:Internal / External **Posted Date**:February 20, 2025 **Closing Date**:February 27, 2025, 4:30 PM PST **Department**:Finance **Posting Type**: Continuous (Regular Full-Time) **Work schedule**:Monday to Friday ( 35 hour work week) **Salary**: $41.51 per hour,...