Key Account Manager

**Summary**

At Home Team Live in Saskatoon, the Key Account Manager plays a vital role in driving our growth by nurturing strategic client relationships. This on-site position demands flexibility in non-traditional hours, reflecting our commitment to delivering exceptional service and results. With a competitive salary of CAD 65k, this role offers an exciting opportunity to be at the heart of our business operations. As a Key Accounts Manager, you will engage with cross-functional teams, including Sales, Marketing, and Customer Support, to ensure seamless client experiences. Your responsibilities include developing customized account plans, identifying growth opportunities, and enhancing client satisfaction. The unique aspect of this role lies in its potential for personal and professional growth, as you champion key client accounts and contribute to the company's success. Join us in fostering lasting partnerships and paving your way to higher leadership roles within Home Team Live.

**Responsibilities**

You shall develop and nurture long-term relationships with key accounts, ensuring their needs are met and exceeded through personalized service.

We expect you to collaborate with our sales and marketing teams to identify growth opportunities within existing accounts and strategize on maximizing potential.

You will proactively address client concerns and feedback, guaranteeing seamless communication between Home Team Live and its valued partners.

We require you to analyze account data and metrics to generate insightful reports that drive strategic decision-making and improve overall performance.

Your role includes coordinating with internal teams to ensure timely delivery of products and services aligned with customer requirements and expectations.

We expect you to organize and participate in regular review meetings with clients, maintaining open lines of communication and fostering trust and reliability.

You will be responsible for negotiating contracts and agreements efficiently, aligning them with company policies while meeting the unique needs of each key account.

You shall keep updated with industry trends and competitive activities to provide expert advice to clients and maintain a competitive edge in the market.

**Requirements**:
You must demonstrate a strong ability to build and maintain relationships with key clients, ensuring their needs are met and exceeded.

We expect you to have exceptional negotiation skills to effectively manage contracts and agreements with major accounts.

Your proven track record in managing client portfolios will enable us to drive growth and expand our market presence.

You should possess excellent communication skills to clearly convey product benefits and collaborate internally across departments.

You need to be adept at analyzing sales data and trends to identify new opportunities for account growth.

We require you to coordinate with the marketing team to develop tailored strategies for each key account.

Your expertise in conflict resolution is crucial for addressing any issues that arise promptly and amicably.

You must be willing to work non-traditional hours to meet the demands of our dynamic industry and client schedules.

**Skills**

Client Relationship Management

Negotiation Skills

Sales Strategy Development

Strong Communication

Problem Solving

Time Management

Conflict Resolution

Financial Acumen

Team Collaboration

Adaptability

Pay: $65,000.00 per year

**Education**:

- Secondary School (preferred)

**Experience**:

- B2B sales: 2 years (preferred)

**Location**:

- Saskatoon, SK (preferred)