Onboarding Specialist

3 days ago

Toronto, Canada Granite (Canada) Solutions Financial Services Consulting ULC Full time

**Role Overview**

**Key Responsibilities**

**Onboarding & Compliance Management**
- Lead end-to-end onboarding for new hires and consultants, ensuring all documentation is accurate and completed within required timelines.
- Ensure compliance with client-specific onboarding requirements, including background checks, fingerprinting, and employment verifications.
- Manage the onboarding lifecycle within HR systems (ADP, Workday, Bullhorn, or similar).
- Verify work authorization, employment eligibility, and ensure I-9 compliance.
- Audit and track Certificates of Insurance (COIs) for subcontractors, ensuring compliance with client policies.
- Financial Services-Specific Onboarding
- Facilitate regulatory onboarding requirements for financial services clients, ensuring adherence to industry-specific compliance policies.
- Oversee system access setup for new consultants working with banks and financial institutions.
- Coordinate with IT and security teams to ensure consultants meet technology and compliance protocols before project start dates.

**Client & Internal Stakeholder Communication**
- Serve as the main point of contact for consultants during onboarding, providing guidance and resolving any issues related to pre-employment requirements.
- Work closely with Account Directors and Finance to ensure accurate bill rate and pay rate alignment.
- Communicate onboarding status updates to internal teams and clients as needed.
- Prepare and present onboarding reports during daily team meetings.

**Qualifications & Experience**
- Education & Industry Experience
- Bachelor’s degree or higher in Business Administration, Human Resources, or a related field.
- Minimum of 5 years of experience in onboarding, HR operations, or compliance.
- At least 3 years of experience managing onboarding within financial services (e.g., banking, wealth management, or consulting).
- Experience in handling background checks, employment verifications, and financial compliance onboarding is required.

Technical & System Proficiency
- At least 2 years of hands-on experience with HRIS and ATS platforms (ADP, Workday, Bullhorn, or similar).
- Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
- Ability to troubleshoot basic IT onboarding issues, such as system access and security protocols.

Key Skills & Competencies:

- Strong knowledge of employment regulations and financial industry onboarding requirements.
- Excellent written and verbal communication skills for working with clients, consultants, and internal stakeholders.
- Exceptional organizational and time-management skills, with the ability to prioritize multiple tasks.
- Attention to detail - ability to handle complex documentation with accuracy.
- Problem-solving mindset - ability to anticipate and proactively address onboarding issues.

Location of work: Toronto

Hybrid: Monday-Thursday at the Toronto office. Work from home on Friday.

Language of work: English

Pay: $36.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program

Application question(s):

- Do you have at least 3 years of experience managing onboarding within financial services sector (e.g., banking, wealth management, or consulting)?
- Are you located in Toronto?

**Education**:

- Bachelor's Degree (required)

Work Location: In person

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