Referral Consultant

2 weeks ago

Mississauga, Canada Lifemark Health Group Full time

**Referral Consultant**

**Status**: Permanent Full-Time, In-office position
**Location**: Mississauga, On.

For over 25 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives through corporate Canada. AssessMed is a true national providerwith strategically located regional offices in BC, Alberta, Ontario, Quebec, and the Maritime Provinces.

**Responsibilities for the role**:

- Get appointment details from the online scheduling portal
- Input appointment details into SmartSimple.
- Handle inquiries from clients, evaluees, and lawyers.
- Set up addendums and file reviews as requested by clients.
- Deal with issues brought up by interpreting or transportation companies.
- Manages incoming referral folder
- Unpacks incoming referrals within SmartSimple, completes conflict checks and distributes to the team
- Completes conflict checks for all other incoming referrals outside of SmartSimple, enters details in SmartSimple and distributes to handling Referral Consultant for completion
- Other Administrative duties as assigned

**Required Qualifications**:

- High school diploma with a minimum of 1 year relevant work experience
- Medical, law, insurance or technical writing background
- Excellent computer skills and knowledge of Windows environment
- Familiarity with Office 365 including Outlook, Word, Excel, SharePoint, Teams
- Demonstrated organizational and multitasking skills
- Enjoys working in a collaborative team environment
- Superlative communication skills (written and verbal)
- Shows initiative and exhibits excellent judgement
- Demonstrated ability to work with a high level of autonomy

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