Customs Specialist

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
- Job area: Customs**DSV - Global Transport and Logistics**

Location: CAN - Milton, Yukon Court
Job Posting Title: Customs Specialist
Time Type: Full Time

SUMMARY
Primary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulations as set out by CBSA in the Customs Act.
- KEY DUTIES AND RESPONSIBILITIES- Set up and release of assigned account shipments
- Processing of highly complex shipments, with various Participating Government Agency requirements
- Track and trace incoming shipments and communicating with clients as required
- Support other customs team members with various customs processes
- Provide final accounting to CBSA for a set list of assigned accounts
- Arranging for payments of invoices to steamship lines, warehouses, government agencies
- Arranging for transportation of cargo once released, and maintaining trucker relationships to maximize partnerships
- Identify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibility
- Adhere to all Standard operating Procedures and Polices set in place by the department and organization
- Provide input and be an active participant at weekly team briefings
- Quality, Health & Safety:
- Supports organizational commitment to ISO 9001, ISO 45001 certification - Montreal location
- Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
- Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience
- High School Diploma or Equivalent qualification
- Certified Customs Specialist (CCS)
- 5- 10 years of freight forwarding and/or customs brokerage experience

Skills and Competencies
- Good command, both verbal and written, English skills.
- Ability to create collaborative engagements and active listening
- Service oriented and able to resolve customer grievances
- Strong interpersonal skills, building professional relationships internally and externally
- Strong problem-solving skills and analytical skills
- Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
- Both a team builder and a team-player
- Excellent organizational and time management skills
- Ability to communicate effectively in a diverse multicultural environment.
- Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills
- English is the principal language for this position, additional languages may be required in other locations.
- Ability to communicate effectively in a diverse multicultural environment.
- Microsoft Office suite
- Physical Demands- Prolonged periods sitting and standing at a desk and working on a computer
- Occasional travel may be required

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day - from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.