System Administrator

**Job Description: System Administrator**

**MyHealth Centre - Toronto, ON**

**About MyHealth Centre**

MyHealth Centre is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 Ontario healthcare providers refer their patients to MyHealth Centre’s 40 accredited locations for OHIP-covered cardiology, imaging, women’s health, telehealth, and sleep diagnostic services.

**Reporting to: Director - IT**

**DUTIES AND RESPONSIBILITIES**
- Implement and maintain corporate Windows Network and Active Directory in Hybrid mode.
- Maintain and manage corporate’s office 365 based Exchange Server.
- Monitor all systems to ensure MyHealth is a secure environment, high availability and peak performance and performs scheduled and on-demand system capacity and performance updates to address issues, including disk, memory, and CPU changes.
- Manage Certificate server and Certificate Services (PKI).
- Patching, Automation and Endpoint Management - SCCM, Intune.
- Responsible for implementing and maintaining appropriate strategies for backup and data protection, disaster recovery as well as failover procedures.
- Select, implement, and maintain any necessary security software and guidelines, including Anti-Virus, Anti-Malware, etc, across the organization, on servers, and workstations.
- Create, implement, and maintain all Network Security policies and procedures, maintain documentation, and provide training and assistance with these throughout the organization, where necessary.
- Patching, Automation and Endpoint Management - SCCM, Intune.
- Responsible for implementing and maintaining appropriate strategies for backup and data protection, disaster recovery as well as failover procedures.
- Incident Management - Responding, tracking, resolving, and performing root cause analysis to prevent reoccurring issues on IT tickets and deliver world-class customer service.
- Analytical skills - a highly analytical role, requiring the interpretation of error logs, monitoring system performance, and ensuring server reliability.
- Perform tasks as assigned by the manager.

**POSITION QUALIFICATIONS**
- Bachelor’s Degree in Computer Science from a recognized institution, or an equivalent mix of college education/training in System Administration and Security, required.
- Microsoft Systems Administration certifications, either MCSE or MCSA, **required.**:

- **3 + years work** experience in a Windows System Administrator **required.**:

- **2 + years experience** as a Administrator or Security Specialist in a healthcare environment **preferred.**:

- Strong hands-on experience with Windows Server environments, Microsoft Identity Manager, Active Directory, GPO, SCCM, BitLocker, Certificates, MFA, **required.**:

- Thorough understanding of LAN/WAN Networks (Routers, Switches, and Firewall) Configuration and cabling,
- 2 + years Administering, securing, and optimizing systems and servers within a Data Centre environment.
- Experience Administering Storage Area Networking (SAN) technologies and best practices.
- Scripting/programming of infrastructure and operations tasks via PowerShell, Power CLI, JavaScript, Python, etc.
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Able to develop and interpret technical documentation for training and end-user procedures.
- Highly self-motivated with the ability to effectively prioritize and execute tasks in a high-pressure environment
- Excellent written and verbal communication skills.
- Strong customer focus with demonstrated interpersonal skills and the ability to maintain effective working relationships with others.
- Valid driver’s license (G License) and own vehicle an asset.

**PHYSICAL DEMANDS**:

- This job is located within the Head Office in Toronto at Sheppard and Yonge, however, it will also include extensive travel to our various clinic locations within the GTA, and outside (Sudbury, Sault. Ste. Marie, and London, etc) - must be prepared to drive to closer locations and be willing to fly, if necessary, to the farther locations
- Due to the nature of this role, you may be required to work outside of regular business hours and/or be on-call for after-hours and weekend support

**RSONAL**
- Must be a hard-working, highly dedicated, and motivated individual, with a positive attitude and the ability to interact with many end-users of different competency backgrounds
- _Attractive remuneration and benefits will be provided_.