Receptionist Manager Full Time

6 days ago

Hamilton, Canada The Wellington Full time

**Are you an individual that has a passion for making a difference?**

At The Wellington Nursing & Retirement Home, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

**A day in the role of Receptionist at The **Wellington Nursing & Retirement Home.**

As a Recpetionist Manager at The Wellington Nursing & Retirement Home, you will be given high expectations, as well as an expectation to continue personal growth and professional growth. In this position, you will be gifted with a rewarding experience every day in the form of being able to see the exact impact you place on our residents.

As a Receptionist Manager, you will report directly to the Exectutive Director. This position is responsible for but not limited to:

- oversee hair dressing contract/ hairdresser
- oversee receptionist staff
- Manage the incoming calls, take messages
- Manage the incoming and out going mail for residents and the home, as well as distributing mail into mail boxes for clients and staff.
- Manage hook ups for the phone for incoming clients.
- Assist residents where necessary, ie. signing in and out for appointments.
- Cover breaks for screening personnel
- Providing administrative support to the Executive Director and other managers as assigned.
- Updating Emergency Pacakage as front desk each week.
- Updating lists for Administration: Phone lists, Resident Lists, Health card Lists.
- Assisting with Billing and mail outs.
- Assist with entering Rapid Testing Information for Staff and Visitors.
- Ensure Tea area & lobby are neat and tidy and well stocked for residents.
- Required to understand the nature and meaning of quality indicators used by the Home
- Other duties as assigned and or indicated in Job Task Inventory

**Qualifications**

At The Wellington Nursing & Retirement Home we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at The Wellington Nursing & Retirement Home are as follows:

- High School Diploma
- Previous experience in a geriatric social related field is an asset.
- Well developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers.
- Excellent written and verbal communication skills.
- Good organizational skills.
- Second language is an asset.
- Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.

**How to apply?**

Please submit a resume, cover letter, and references. We look forward to speaking with you, and making every moment count

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