Manager, Library Operations

Under the direction of the CEO, Newmarket Public Library, the Manager, Library Operations is responsible for the management and implementation of the work and the achievement of the objectives of all library support operations, including financial administration, reporting and analysis functions, service level agreements and contracts, and procurement.

Job Requirements

**Credentials**
- Post-secondary degree in Finance, Accounting, Business Administration or other relevant related discipline, or equivalent combination of education and experience. Certified Professional Accountant (CPA) designation an asset.
- Due to the responsibilities of this position, a Criminal Record Check satisfactory to the Library is required.

**Knowledge Required**
- Progressively responsible experience at a managerial/supervisory level.
- Demonstrated experience of 5 to 7 years preferably in a public library working in a unionized environment with proven ability to anticipate and manage growth through creativity, innovation and vision.
- Thorough working knowledge of accounting principles and practices, financial administration and budgeting, with solid insight in the operation of all areas of a municipal library service.
- Demonstrated experience in developing and monitoring internal controls to ensure adequate segregation of duties and safeguarding of assets.
- Demonstrated thorough knowledge and experience in financial management, financial analysis and reporting, capital and operating budgets and budget control.
- Solid knowledge gained through experience within a library environment, with understanding of the political environment; ability to work collaboratively with Board members, senior management team, Town municipal staff, and establish strong stakeholder relationships.
- Demonstrated leadership and management skills and experience in the areas of team building, flexibility, motivation and development of staff including strong coaching and mentoring skills.
- Experience in strategic planning, working with the senior management team on long-range planning, as well as monitoring annual progress on operating budgets across all Library services Requires strategic and analytical thinking and knowledge of library policies and service level standards to recommend long range business strategies, new policies and processes, acquisitions and operational actions for improved library service delivery.
- Understanding of day-to-day library operations, including information services, programming, circulation, reference, technical information technology and support functions.
- Excellent administrative, public relations, marketing, presentation, organizational and time management skills to handle a range of financial and administrative demands.
- Understanding of current technology in a public library environment and ability to assess trends and technological developments.
- Solid communication skills and ability to deal cooperatively and effectively with staff in a unionized environment as well as a thorough working knowledge of labor relations principles and practices, collective agreement negotiation/administration and employment legislation.
- Experience dealing with business partners and stakeholders to build and maintain relationships.
- Requires understanding of building and equipment, negotiation and monitoring for building/equipment (capital and maintenance), security and inspection activities.
- Demonstrated knowledge of the Public Libraries Act, Board functions, applicable bylaws, policies, procedures and practices, as well as relevant Town bylaws, policies and procedures in the operation of the Library.
- Able to work outside normal business hours and on weekends as required.