Care Manager

Your Opportunity:
Description:
The Palliative Home Care (PHC) program is an inter-professional team providing quality palliative care to individuals/families in the community. The Care Manager position is a leadership role within the PHC program and reports directly to the Area Manager of Palliative Home Care. This role supports an inter-professional team in the community; ensuring client care and services are delivered using a client centered approach. Strong communication and mentoring skills facilitate the internal functions of this role; and promote and maintain external partnerships, which are essential in the delivery of care. The Care Manager works collaboratively with PHC, Integrated Home Care and the Palliative/End of Life portfolio leadership team to ensure program-wide objectives are met, including participating in committees, initiatives, program development, and projects. The CM manages day-to-day operations including ongoing staffing needs. Identifies concerns and recommends solutions. Monitors operational issues, acts as a role model and change agent to ensure the implementation and success of regional and provincial strategic directions. Participates in the entire recruitment process: interviewing, hiring, and supporting orientation. Encourages/supports continued opportunities for professional growth. Monitors and comments on staff performance. Completes staff performance reviews. Facilitates team meetings providing staff with current process information impacting clinical practice. Promotes a safe and respectful workplace. Fosters client centered care, recognizing unique client situations/complexity of care delivery in the community. Monitors effectiveness of contracted services. Makes operational decisions within assigned area, based on critical review of client information, data and fiscal resources. Fosters internal/external information exchange with various stakeholders.
- **Acute Care Alberta**:N
- ** Primary Care Alberta**:N
- ** Recovery Alberta**:N
- ** Classification**:Manager
- ** Union**:Exempt
- ** Unit and Program**:Palliative Home Care
- ** Primary Location**:Southport
- ** Location Details**:As Per Location
- ** Temporary Employee Class**:Temp F/T Benefits
- ** FTE**:1.00
- ** Posting End Date**:16-JUN-2025
- ** Date Available**:14-JUL-2025
- ** Temporary End Date**:18-DEC-2026
- ** Hours per Shift**:8.15
- ** Length of Shift in weeks**:4
- ** Shifts per cycle**:19
- ** Shift Pattern**:Days, On Call
- ** Days Off**:As Per Rotation
- ** Minimum Salary**:$40.19
- ** Maximum Salary**:$68.93
- ** Vehicle Requirement**:Driver's License, Vehicle Required

**Required Qualifications**:
Baccalaureate Degree in Healthcare Field plus appropriate licenses and designations. Minimum of 2 years in a similar leadership role ideally in an organization of significant size, complexity and diversity (healthcare experience required); preferably in a community-based care setting. Proven problem-solving and conflict resolution skills are required. Proven record of strong interpersonal and communication skills are required. Demonstrated ability to collaborate and negotiate with a variety of internal and enteral stakeholders is necessary, Knowledge of change management and conflict resolution frameworks are necessary. Demonstrated knowledge and ability to coach and mentor is required. A demonstrated clear pattern of professional and personal development with training/courses or certificates in leadership development, change leadership, effective communication, team building, quality improvement and budget management preferred.

**Additional Required Qualifications**:
Demonstrated leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Ability to manage human, financial and physical resources within an operating environment. Proven ability to foster partnerships and to achieve organizations goals within and organization and ideally managing within a unionized sector. A demonstrated clear pattern of professional and personal development. Encourages innovative processes and supports the culture and practices of Patient and Family Centered Care.

**Preferred Qualifications**:
Master's Degree preferred. Knowledge related to Palliative Care clinical practices is preferred.