Receptionist

2 weeks ago

Ottawa, Canada Inside Edge Properties Full time

**About the Company**

Inside Edge Properties (IEP) is a premium, full-service real estate management company that brings innovative and strategic thinking to the commercial real estate industry in the greater Ottawa area.

Our reputation is founded on integrity, expertise, and an unwavering commitment to client satisfaction. We’re proud to be a long-standing and trusted service provider to many of the region’s most successful commercial real estate owners and tenants.

**The Role**

As the first point of contact for clients and visitors, the Receptionist provides professional front desk service. This role is 100% in-person at IEP’s head office. The Receptionist is customer service focused and has a keen eye for ensuring that the office environment is well-maintained to support our staff and clients. The Receptionist will also provide administrative support as required.

**Key Responsibilities**

Reception Duties:

- Maintain common areas and kitchen spaces including spot cleaning, daily coffee machine set-up/maintenance, maintaining the dishwasher, and ordering / stocking kitchen supplies.
- Conduct a daily office walk-through / assessment to ensure common areas are properly set up; i.e., all printers stocked with paper and toner, fridges stocked in the boardrooms, common areas tidy and organized, and PPE stocked and accessible.
- Facilitate and arrange couriers and outgoing mail; review and distribute incoming mail.
- Proactively maintain the inventory of office supplies, including ordering, stocking, and updating the electronic inventory record.
- Provide support with videoconference and meeting set-up, including monitoring the boardroom schedule daily to ensure the room is properly scheduled and prepared.
- Assist with facilities coordination as required, including trouble-shooting various issues around the office and arranging maintenance visits with suppliers.

Administrative Duties:

- Perform digital scanning of documents; manage electronic and physical filing systems as needed.
- Assist with coordinating office events, client, tenant and broker appreciation activities, catering for meetings, etc.
- Support managerial staff with meeting and calendar management as required.
- Assist the leasing team with record-keeping, including compliance documentation.
- Perform other administrative duties as required.

**Skills and Qualifications**
- Post-secondary education in business administration or related field, OR equivalent experience.
- Proficiency in working with Microsoft Teams-based reception line and videoconference, or willingness to learn new technology.
- Proficiency in Microsoft Office 365, including Word, PowerPoint, Outlook, and SharePoint.
- Excellent communication and customer service skills with the ability to exercise professionalism, discretion, and confidentiality.
- Ability to accurately answer and/or re-direct customer and client phone calls for a variety of internal departments.
- Excellent interpersonal skills with the ability to foster collegiality and represent the company with professionalism.
- Ability to adapt to ad hoc tasks.
- Bilingualism (English/French) is an asset but not required.
- Must be able to lift up to 30 lbs. and climb a step ladder.
- Must be able to pick up or drop off packages at nearby mail depot as required.

**Remuneration & benefits
Our company offers a competitive compensation package including base salary, performance-based variable pay, pension, and comprehensive benefits.

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