Tim Horton's Lead Hand

4 days ago

St Catharines, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Crothall**? Imagine working in a place where people approach each day with passion and purpose. As a leader in healthcare services, we believe that you can make a big difference just by finding little ways to show people you care. Become part of our team and know your contributions are vital to bettering lives. Join us.

**Job Summary**:
**Start Date: ASAP**

**Status: Full time**

**Schedule: TBD with a minimum of 30 hours per week**

**Wage: $17.00/hr**

**Location: Niagara Plenary Retail, 1200 Fourth Ave, St. Catharines, L2S 0A9**

**Benefits available if you work 25 hours per week on a consistent basis.**

**Transport Subsidy Available**

**Discounted programs**

**Job Summary**:
Now, if you were to come on board as one of our **Retail Supervisors**, we’d ask you to do the following for us:

- Help the Manager oversee the retail operations
- Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
- Train, develop and lead a team of associates capable of providing great customer service.
- Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program”
- Be accountable for client and customer relationship building
- Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be our **Retail Supervisor**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- Solid supervisory experience
- A passion for Customer Service excellence
- Detail-oriented and thrive in a fast-paced environment
- Solid team player with an emphasis on customer-service
- Strong supervisory skills and the proven ability to motivate, lead and coach staff
- Superior client relationship skills
- Excellent verbal and written communication skills
- Strong proficiency with MS Word, Excel and Outlook
- Able to accommodate a flexible work schedule, including evenings and weekends
- Previous work experience with Tim Hortons would be an asset

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