Sales Associate and Key Holder

1 week ago


Thunder Bay, Canada ToolTown Full time

**Job Overview**

**Duties**
- Assist in managing daily store operations and ensure compliance with company policies.
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Train, mentor, and supervise retail staff to enhance their skills in sales techniques and customer engagement.
- Implement effective merchandising strategies to maximize product visibility and drive sales.
- Monitor inventory levels and assist with stock management to ensure product availability.
- Conduct product demonstrations and promote upselling techniques to boost sales performance.
- Maintain a clean, organized, and welcoming store environment.
- Handle cash transactions accurately using POS systems while ensuring adherence to cash handling procedures.
- Foster a collaborative team atmosphere that encourages communication and teamwork.

**Qualifications**
- Previous experience in retail management or as an assistant manager is preferred.
- Strong technical sales skills with a focus on technology products is highly desirable.
- Excellent customer service skills with the ability to engage customers effectively.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
- Proficient phone etiquette for effective communication with customers and team members.
- Experience in upselling techniques to drive additional revenue.
- Familiarity with retail sales processes and best practices.
- Competence in using POS systems for transactions and inventory management.
- Ability to perform product demos confidently to showcase features and benefits.

Join our team as a Retail Assistant Manager where your leadership will contribute significantly to our success while providing an exceptional shopping experience for our customers.

**Job Types**: Full-time, Part-time

Pay: $18.25-$19.25 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Paid time off
- Store discount

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Work days:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person


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