Production Supervisor

**The Opportunity**: Production Supervisor orchestrates daily production in a high-speed, multi-line food facility, steering a unionized hourly workforce towards meeting daily operational targets while upholding stringent safety protocols, food safety standards, and customer quality requisites. As the coach in the midst of action, you provide unwavering leadership and mentorship to our team, setting the benchmark through your own actions and motivating others to excel. Your fervor for customer satisfaction drives the culture, ensuring it takes precedence above all else. Thriving in a rapid-paced setting, you possess a sharp instinct for continuous growth and improvement. Your collaborative style fosters an open platform where novel ideas find voice, contributing to ongoing progress.

**Snapshot of a Day-in-the-Life**:

- Plans manpower requirements for a department on a daily and weekly basis in order to achieve production volumes, takes ownership for product quality and standards, and yield and efficiency targets.
- Directs employees in the operation of plant equipment to meet quality, efficiency and yield standards, HACCP and sanitation procedures.
- Ensures health and safety of employees in accordance with established safe work procedures, company policies, and applicable provincial legislation.
- Prepares production and progress reports.
- Oversee and document all plant Health & Safety, Food Safety, Quality Assurance and Sanitation issues.
- Provides leadership by instilling team goals and objectives.
- Foster a positive employee relations culture by treating all employees with respect, listening to their concerns and provide a timely response where needed.
- Develop, direct, manage, train and motivate employees by communicating job expectations, appraising job results, coaching, counseling and disciplining employees in conjunction with the Human Resources Department.

**What You’ll Bring**:

- High School Diploma or equivalent (ex. General Education Development accreditation).
- Proven track record in high-paced customer-centric environments.
- A track record of three to five years in a supervisory role, preferably within the service or retail industry, highlighting commitment to delivering outstanding customer service alongside managing teams within a dynamic operational environment.
- Adaptable to diverse shifts and primed for overtime, demonstrating a commitment to meeting customer needs swiftly and efficiently.
- Strong interpersonal skills, adept leadership, and articulate communication skills—both verbal and written—to engage effectively with customers and team members in a fast-paced setting.
- Self-motivated and polished professionalism, exhibiting strong English communication skills (verbal, written, reading).

**What We Offer at Maple Leaf Foods**:

- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
- Defined Contribution Pension Plan with company matching that starts on your first day of employment.
- Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
- Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
- Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

**About Us**: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth.

- We are carbon neutral.
- We are one of the only food companies in Canada to set science-based targets.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in