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Analyst, Credit

3 weeks ago

Toronto, Canada Softchoice Full time

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you will have**:
Responsible for the fundamental execution of SCC’s credit policy. Oversee Customers/teams in the Regions you are aligned to focusing on credit investigations, new account onboarding and financial analysis with scope being to balance our risk exposure while increasing Sales.

**What you'll do**:

- KPI Accountability - Regular review and analysis of Credit lines and terms within your dedicated region/portfolio, maintenance metrics for accuracy, speed, productivity of direct reports
- Work/help manage onboarding of New customers that align to your region
- Ensure all requests (credit holds, credit checks, extended terms) are dispensed /actioned accurately, professionally and in a timely manner
- Effectively assess risk and ensure sound credit decisions are made (ensuring you/your team are updating SAP with all required information)
- Work Credit cases in SFDC aligned to your region
- Ability to assume/perform requests during peak periods and properly load balance with rest of credit team
- Action escalations as required
- Provide reporting and perform productivity analysis when requested
- Credit granting up to $200K
- Work with AR as needed to revolve delinquent accounts
- Identify high risk industries/accounts and make recommendations to leadership
- Build relationships with your Sales leaders attending team meetings, calls when required
- Take Credit lead on Customer calls when required
- Identify and help manage customers that have filed Bankruptcy
- Make quality decisions within established turnaround times
- Communicate with Sales on rejected or conditional orders
- Process Improvements/Project Participation:

- Participate in projects, risk related as required
- Make recommendations for process improvements in problem areas

**Wha you'll bring to the table**:

- Minimum 5+ years in Credit
- Minimum education - university/college degree (Accounting designation, post graduate degree in business an asset) and or/Certified Credit Professional Designation through Canadian Credit Institute
- SAP Experience
- SFDC Experience an asset
- Ability to analyze financial statements and ratios to make recommendations to management
- Excellent analytic and problem
- solving capabilities, attention to detail
- Excellent communication and interpersonal skills
- Proven capability for multitasking and handling of high demand/volume requests
- Ability to be flexible to support the business coverage requirements (month ends and occasional statutory holiday coverage).
- Very strong organization and process skills including ability to organize hard and soft copy information, and develop and document processes and procedures
- Demonstrated leadership and initiative skills
- Role deemed remote however if within 90 min of Toronto HQ, expect potentially 1-4 days per month to be in the office.

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

**Why people love working here**:

- We offer hybrid and remote working opportunities.
- Comprehensive benefits from day one of employment.
- We offer meaningful work and opportunities for career growth.
- Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
- We offer an opportunity to build and grow a career in the technology industry.
- Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.
- Softchoice has been certified as a Great Place to Work in the United States for several years.
- We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
- We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

**Inclusion & Equal opportunity employment**:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considere