Maintenance Manager

**ABOUT US**:
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

**SUMMARY OF POSITION**:
Reporting to the Facility General Manager, the Maintenance Manager is responsible for all maintenance requirements as they pertain to the efficient operation of the facility; all aspects of regular maintenance, repairs, building improvements, environmental issues and fire and life safety. In conjunction with the Facility General Manager, the MM assists in ensuring the safety and security of all residents, staff and visitors.

Retirement Concepts Development (RCD) will oversee the functional performance (quality and timeliness of work, organization and discipline in carrying out the work, etc) of the Maintenance Team at the facility on an ongoing basis and will report status of same to the Facility General Manager. RCD will also oversee the Maintenance Team in the execution of an annual program of preventive maintenance and capital improvements to the building and its systems.

**RESPONSIBILITIES**:
Include but not limited to:
1. Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
- 2. Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
- 3. Model the values and leadership behaviors of organization and inspire other to do the same.

**Human Resource Management**:
1. Assembles and prioritizes all activities of the Maintenance Team and attains approval for execution of this program on a monthly basis.
- 2. Provides status reports on a regular basis once a month.
- 3. Assists in the recruitment of qualifies maintenance staff and arranges orientation to their responsibilities.
- 4. Provides direction and support to staff in their daily duties.

**Regular Maintenance, Repairs and Building Improvements**:
1. Inspects operating condition of all equipment and logs information daily.
- 2. Inspects alarm, call, and security systems and logs information daily.
- 3. Diagnoses equipment malfunctions.
- 4. Schedules and supervises service work.
- 5. Ensures the safety of the building, equipment, staff and residents.
- 6. Complete general repairs to electrical, plumbing and other building components commensurate with the capabilities of an experienced maintenance trade person
- 7. Sources and prices replacement or repair items by following Retirement Concepts purchasing guidelines
- 8. Be available for emergency call-ins.
- 9. Makes recommendations for repairs, replacements, or upgrades to be reviewed with the RCD Project Maintenance Manager and be involved in facility improvement projects.
- 10. Maintains a painting/touch-up schedule
- 11. Washes and/or cleans up refuse, which may have been missed by Housekeeping/Janitorial staff.

**Environmental Issues**:
1. Assists Housekeeping if requested.
- 2. Ensures the safety of staff, residents, guests, and vendor personnel by ensuring all areas of the building and its exterior grounds are maintained in a safe condition (i.e. snow clearing, debris, and leaves, etc.)
- 3. Implements snow removal and de-icing program either directly or via a contractor as directed by company policy such that the safety of residents, staff and visitors is not compromised
- 4. Oversees the pest control program.
- 5. Maintains organized and safe work and storage areas.

**Fire & Life Safety**:
1. Assists the Fire Safety Director in drills.
- 2. Maintains scheduled certification for fire systems.
- 3. Complies with fire regulations.
- 4. Implements all repair and maintenance activities in a safe manner while abiding by appropriate Work Safe BC regulations

**Maintenance Management**:
1. Implements a preventing maintenance schedule as per the Facility Maintenance Program under the direction of the RCD Project Maintenance Manager
- 2. Maintains a log entry of daily routines, general repairs, scheduled, and non-scheduled maintenance items on all equipment.
- 3. Prioritizes maintenance requests and scheduled workloads so the work can be performed in an efficient manner.

**Team Player**:
1. Provides support or instruction to staff that may be operating the facility’s equipment
- 2. Implements programs which conserve and save energy for lighting and other equipment.
- 3. Takes initiatives in gaining knowledge and skill relating to the maintenance position.
- 4. Participates in facility events.
- 5. Required to work positively and collaboratively with all team members and supervisors.

**Dress Regulations**:
1. Always maintains a neat appearance and be attired in clean, safe and presentable clothing.
- 2. Rubber-soled, steel-toed safety