Optical Sales Associate

6 days ago

Toronto, Canada HealthOne Full time

HealthOne is looking for a passionate **Optical Sales Associate** to join our dynamic, multidisciplinary team.

**About HealthOne**

HealthOne provides comprehensive & multidisciplinary health care services and has proudly served Toronto for over 10 years. With a continuously expanding set of locations, we offer complete health care solutions for the whole family including family & walk-in physicians, dental care, mental health counseling, optometry, physical rehabilitation, wellness, optometry & optical, medispa & skin care, and much more. Our licensed professionals are dedicated to providing each and every patient with comprehensive and quality medical services in a modern, clean and caring environment.

At HealthOne, how we care is just as important as what we do. Our care philosophy guides every aspect of our work, from building strong therapeutic relationships to delivering exceptional clinical outcomes. As a team, we are unified in our efforts to optimize the care journey, driven by quality, and passionate about providing holistic, patient-centered experiences. We continuously strive to grow, improve, and embrace a shared culture rooted in purpose and values.

**Responsibilities**
- Engage compassionately with our patients to ensure they feel heard, accommodated, and encounter a 5-start experience at all times.
- Expertly guide clients through the frame selection process as well as provide education on lens and eye care products within your scope.
- Assist optometrists with pre-testing and efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing & payment, data entry, etc.
- Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.

Actively seek out opportunities to improve and expand our patients' experience in the clinic, while assisting the management team to maximize clinic performance and growth.

**Location**:

- 110 Harbour St. Toronto

**Why work with HealthOne?**
- Supportive & positive clinic management and multidisciplinary team environment
- Work within a modern facility
- Regular staff engagement events; themed days, monthly birthday lunch, and other team building experiences

**Compensation**:

- Competitive hourly rate offered
- Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

**Requirements**:

- Minimum 1 year of retail sales experience
- Strong client service skills, solid work ethic, impeccable organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery
- Self starter, motivated by goals, and eager to wear multiple hats to be able to grow with us
- Ability to work weekends and evenings, based on business needs

**Nice to Have**
- Experience using a CRM/EMR, specifically Optosys software
- Proven interest in eyecare, fashion or other relevant industry

**Accessibility Statement

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