Operations Supervisor

Established in 2006, The AQ Group is the leading construction dewatering services and equipment suppliers in the country, with one of the country's largest fleets of portable pumping equipment/systems. We offer our employees exciting growth opportunities, earning potential, technical training as well as comprehensive health benefits programs. The Operations Supervisor is responsible for overseeing daily operations within the organization, ensuring productivity and efficiency while managing a team of employees. This role involves coordinating, planning, and ensuring smooth workflow within the operational processes while meeting safety, quality, and performance standards.

**Succession Planning**: As part of our commitment to fostering a culture of continuous growth and leadership development, we have a comprehensive **succession planning program** in place.

This position offers an opportunity to become lead branch manager utilizing our succession planning program. Our organization values continuous learning and career development. To foster personal and professional growth, we offer a structured succession program that connects employees with experienced mentors within the company.

**Objective**:
To develop employees' skills, enhance their professional growth, and prepare them for future leadership or specialized roles within the organization by facilitating knowledge transfer and personal development through mentor-mentee relationships.

**Develop Future Leaders**: We identify high-potential employees and prepare them for critical leadership roles through targeted training, mentorship, and development opportunities.

**Career Progression**: Employees are given a clear path to advance within the organization, supported by personalized career development plans and access to leadership development programs.

**Operations Supervisor**
- Oversee Shop Operations for daily delivery / returns - shipping / receiving.
- Ensure Policies & Procedures, SOPs are followed by Staff
- Supervise, train and coach Shop techs and delivery driver on product knowledge and procedures to understand project needs
- Drive safety standards in department, ensure staff is well trained and follows safe work practices
- Perform regular inspection of facility and equipment, and immediately address all deficiencies.
- Supervise, check / audit and ensure QA /QC in inventory counts for delivery and returns
- Conduct weekly cycle counts of all equipment
- Maintain inventory Min/max - Issue Pos
- Process everyday delivery / return paperwork on time
- Capture damages - billable and non-billable
- Manage daily reports - open delivery / pickup report, WO report
- Work with vendors to coordinate 3rd party logistics
- Conduct and ensure daily safety inspections are performed in shop
- Keep shop and yard clean and always organized
- Available for afterhours emergencies and on call inquires
- Customer Service
- Inside and Outside
- Drive Efficiency in shop’s manpower to lower operation cost
- Train staff on product knowledge to improve green tagging standards
- Maintain inventory min/max
- Reduce cycle count discrepancies

**Experience**:

- Operations Management: 1-2 year (preferred)
- Bachelor's degree in construction engineering, construction management, or a related field is advantageous, though comparable work experience will be considered.
- Relevant experience in construction, particularly in water-related projects.
- A solid foundation in civil engineering principles is preferred.
- Strong oral and written communication, presentation, interpersonal, customer service, negotiation, organizational, computer literate and time management skills.
- Sporadic exposure to outdoor weather, shop, and job site conditions.
- Knowledge and experience in managing or maintaining rental equipment.
- Strong understanding and knowledge of engine repair (diesel preferred).

**Benefits**:

- Dental care
- Disability insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person