Housing Worker

8 hours ago

Hamilton, Canada Housing Help Centre Hamilton and Area Full time

**Summary of Duties**

Perform initial intake assessments and triage for clients who are looking for support to access and maintain housing, prevent housing loss and access the Centre, via walk-in, phone-in, or over the internet. Support referrals to services offered by the Hamilton Housing Help Centre and across the community.

**Responsibilities & Duties**
- Present a positive and professional image of the HHHC to all visitors.
- Perform intake assessment and triage all walk-in and phone-in clients, referring them to internal and/or external resources.
- Provide program information on support services and available resources.
- Respond to all inquiries and support client in accessing information and services.
- Organize, maintain, and coordinate client records and manage database files.
- Operational support including setting up prior to opening and closing, photocopying, stocking resources and updating listings.
- Perform other duties as assigned related to major responsibilities of the job.

**Qualifications**

College diploma or an acceptable combination of education and experience;
1 - 5 years customer service and community-based experience.

**Skills**
- Ability to handle all information in a confidential manner.
- Strong verbal and written communication skills to exchange information clearly and concisely with team members and clientele.
- Strong interpersonal skills to effectively liaise and consult with clients, other team members and community contacts.
- Strong customer service orientation.
- Superior telephone manners.
- Assessment and objective observational skills.
- Administrative and organizational skills with the ability to prioritize tasks.
- Ability to keep accurate, clear and concise records.
- Problem solving skills.
- Ability to work both independently and within a team environment.
- Data processing and information management skills.
- Well organized and able to work with predetermined deadlines.
- Pleasant and tactful personality with strong verbal communication skills.

**Knowledge**
- Knowledge of customer service principles and practices.
- Knowledge of housing resources, poverty issues and other social issues.
- Knowledge of relevant legislation and policies including the Residential Tenancy Act, the Social Housing reform Act and other related legislation.

**Other Duties**
- Participate in Staff and other meetings.
- Perform other duties as assigned, which are directly related to the major responsibilities of the position.
- Participate in health and safety activities.

**Permanent Position - Full Time**

**Hourly Rate: $23.72 hour**

**Earliest Anticipated Start Date: Monday September 22nd 2025**

**Hours of Work: Monday to Friday, 9:00am-4:30pm**

**Location: Hamilton Ontario**

**Closing Date of Posting: Friday September 19th 2025**

**Interested individuals please submit a resume**

**This job is a union position in the Unifor Local 504 bargaining unit.**

Pay: From $23.72 per hour

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Work Location: In person

  • Housing Support Worker

    1 week ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Full-Time Housing Support Worker Wentworth Program - Hamilton ON **Position Description**: The Housing Support Worker promotes housing stability for marginalized individuals, supporting their health, wellness, and community belonging. **About Indwell**: We are a Christian not-for-profit charity that creates affordable...

  • Housing Support Worker

    5 days ago

    Hamilton, Canada Good Shepherd Centres Full time

    **HOUSING SUPPORT WORKER** **Full Time & Part time Positions available** If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent...

  • Housing Support Worker

    3 days ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Full Time King William Program - 253 King William St., Hamilton, ON 24 units of Specialized Supportive Housing **Salary**: $45,900-$54,600 **Position Description**: Reporting to the Program Supervisor, you will work alongside residents who have experienced mental health concerns and/or substance use...

  • Housing Support Worker

    2 weeks ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Part Time Hamilton - Strathearne Suites Program **Position Description**: Participating as a member of an interdisciplinary team, you will support the treatment, rehabilitation, and care for individuals within the program. This housing program serves individuals who have experienced long term...

  • Indigenous Cultural Worker

    7 days ago

    Hamilton, Canada SACAJAWEA NON-PROFIT HOUSING INC. Full time

    **Summary** Sacajawea Non-Profit Housing Incorporated provides safe, affordable housing to homeless and at risk of homeless Indigenous people. The **Indigenous Cultural Worker** shall work in conjunction with Sacajawea staff in outreach to vulnerable families and individuals. They will be responsible for creating, managing, and reviewing community driven...

  • Tenant Support Worker

    2 weeks ago

    Hamilton, Canada Ontario Aboriginal Housing Services Full time

    **Position**:Tenant Support Worker **Closing**:Posting will remain open until the position is filled **Term**:Full Time (35 hours per week) **Salary Range**:$54,800 - $64,400 per annum Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the Indigenous community and...

  • Transitional Housing Support Worker

    7 days ago

    Hamilton, Canada Native Women's Centre Full time

    **DUTIES**: The **Transitional Housing Support Worker**, under the direction of the Executive Director, will provide physical, mental, emotional, and spiritual case management and support to Indigenous women and children seeking stable housing. **RESPONSIBILITIES**: - Provide housing supports, resources, and services to NWC program participants and be a...

  • Housing Focused Street Outreach Worker

    1 week ago

    Hamilton, Canada ST. MATTHEW'S HOUSE Full time

    **Mission Impact / Role Summary** St. Matt’s is a charitable not-for-profit multi-service agency. Services include emergency food, crisis intervention and outreach to seniors and vulnerable persons to support independent living. Clients include persons with limited or no income, persons living in poor health or with chronic conditions, persons of all ages...

  • Pt Housing Support Worker

    4 days ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker- Part Time King William Program - 253 King William St., Hamilton, ON 24 units of Specialized Supportive Housing **Compensation**: $20.86- $25.05 **Position Description**: Working as part of the interdisciplinary team, as a Housing Support Worker, you will work alongside tenants who have experienced...

  • Pt Housing Support Worker

    3 days ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker- Part Time King William Program - 253 King William St., Hamilton, ON 24 units of Specialized Supportive Housing **Compensation**: $20.86- $25.05 **Position Description**: Working as part of the interdisciplinary team, as a Housing Support Worker, you will work alongside tenants who have experienced...