Branch Manager

6 days ago

Drummondville, Canada AIM Kenny U-Pull Full time

**Company Description** Kenny U-Pull** takes pride in giving used vehicles a second life. Our 26 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and counting At Kenny, we do things differently by offering our customers the opportunity to create their own self-serve experience. Customers pick and pull replacement parts themselves for a fraction of the manufacturer's price, in a safe, clean, and environmentally responsible environment. Our engine runs on purpose, passion, and team spirit. We’re a close-knit and supportive company where your ambitions are also ours. **Come ride with us** - we promise it will be a rewarding journey. Here’s the translation in English: **What we offer ()**: - Competitive salary + annual bonus; - Eligible for paid vacation from the start;**: - Comprehensive group insurance plan; - Telemedicine (Access unlimited to a doctor 24/7); - Group RRSP with employer matching contribution; - A pleasant and friendly work environment; - Exceptional advancement opportunities; - Exclusive employee discounts on parts from any Kenny location; - Laptop and cell phone provided. Reporting to the Regional Director, the Branch Manager in Drummondville plays a key role in managing, organizing, and planning the daily activities of the work teams to ensure the efficiency and quality of operations. The Manager provides support, training, follow-up, and ensures the smooth running of operations to contribute to the success of the branch, working towards achieving sales targets. They collaborate with various stakeholders to optimize and continuously improve processes, and will be responsible for meeting the objectives and expectations set by senior management in both production and sales. **Responsibilities**: - Manage, train, develop, and motivate the production and customer service teams, including conducting quarterly evaluations for each employee; - Ensure excellent customer service is provided to clients; - Work closely with various Project Managers (automobile sales, tires and batteries, etc.); - Actively participate in daily operations, be involved, and understand the daily tasks of employees ("Hands-on"); - Maintain and control inventory of vehicles, tires, batteries, catalytic converters, etc.; - Buy and sell used cars; - Ensure local marketing. **Qualifications** - ** Minimum of 5 years of experience in customer service;**: - ** Minimum of 5 years of experience in team management;**: - ** Knowledge of automotive parts would be considered an asset.** **Desired Skills**: - Leadership - Customer service - Ability to learn - Good stress management **Additional Information** Work Environment / Additional Information** - ** Work Schedule**: Monday to Friday, with availability for 1 weekend every 2 weeks - ** Full-time, permanent position

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