Desktop Support Technician

1 day ago


Ottawa, Canada RCGT Consulting Full time

**Summary**

**Responsibilities**
- Diagnose, resolve and report first level IT hardware and software tickets
- Act as a point of contact for all computer and system-related concerns for clients and other employees
- Setup and configure workstations, monitors, printers, and other ID-related systems
- Maintain a working log detailing all required system updates

**Mandatories**
- Bachelor’s Degree or College Diploma in Computer Science or related field
- 1+ years’ experience as a Desktop Support Specialist

**Assets**
- Technical certification in relevant computer languages or software field


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