Inbound Sales Consultant

2 days ago

Whitby, Canada PRESTIGE CARPET & DUCT CLEANING INC. Full time

**Do you love to sell?**

**Do you like to learn and grow?**

**Are you a good salesperson looking to join a fun-loving, experienced and dynamic team?**

**We are a group of hard-working folks looking to expand our sales team to make our customers happy.**

**We read a lot of job ads when we were trying to write this one and we found out that there are a lot of companies looking for the same thing that we've been advertising for - excellent, professional, motivated individuals with great sales, multi-tasking, and computer skills. So we decided to try something a little different. We just want to honestly tell you what we do and what kind of people we are here at Prestige Carpet & Duct Cleaning.**
*
**Our call/contact centre team is a group of people who come to work every day to provide the people of Durham and the GTA with outstanding service throughout the process of getting their carpets and/or furnace ducts cleaned.**

*

**Who we are - passionate, serious, and fun-loving We are passionately convinced that our company does the best work and provides the best service in our industry We are serious about success and great customer service. We all spend too much time working not to enjoy the time that we are there**

**If what we do sounds good, we're the kind of people you'd like to work with and you are looking for a SALES position that includes but isn't limited to simply great customer service, then we'd love to hear from you**

**Responsibilities**:

- **Book services for repeat and new customers**:

- **Ability to be empathetic and understand each customer’s situation and circumstances**:

- **Seize opportunities to promote products and respond effectively to objections to ensure the customer understands the value of the service being offered.**:

- **Excellent multitasking skills to manage various aspects of client requirements such as booking appointments, updating customer information, confirming and time setting appointments, etc.**:

- **Provide prompt, courteous, and efficient service that exceeds customer expectations and supports the technicians in the field which in turn results in client satisfaction**

**Qualifications**:

- **Experience in sales or client services (call centre, hotel services, retail, or restaurant).**:

- **Excellent English and communication skills**:

- **Enjoy a fast-paced results-oriented environment**:

- **Above-average typing speed (60-70 WPM)**:

- **Proficiency with Facebook will be an asset**:

- **Must have sufficient local knowledge to schedule, map and route up to 275 appointments per week.**:

- **Starting wage to be determined by previous experience**

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: No more than 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Sales: 2 years (required)
- Customer relationship management: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-10-21

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