Marketing Project Manager

1 week ago

Markham, Canada Snappy Innovation Inc. Full time

Snappy is a leading B2B SaaS company providing comprehensive
technology solutions to the restaurant industry. From POS systems to online
ordering, loyalty programs, and reservations, we empower restaurants to
thrive in the digital era. In response to growing demand, we’ve expanded
our offerings to include custom website creation and social media
management, helping restaurants enhance their digital storefronts,
optimize their Google My Business profiles, and drive customer
engagement.

Join Snappy to make a difference in the restaurant industry with innovative
solutions and exceptional client service.

**Role Overview**:
We are seeking a dynamic and organized Project Manager to join
our Marketing Products Team. This role focuses on managing relationships
with restaurant clients who use Snappy's website and social media
products. As the Project Manager, you will oversee client interactions,
coordinate internal tasks, and ensure that the marketing team operates
smoothly and efficiently. Your efforts will be instrumental in streamlining
processes and delivering exceptional service to our clients.

**Key Responsibilities**:
**Client Relationship Management: Client-Facing Role**
- Act as the primary point of contact for restaurant clients using
website and or social media solutions.
- Understand client needs, gather requirements, and manage
expectations effectively.
- Ensure seamless onboarding and satisfaction throughout the client
lifecycle.

**Task Delegation and Prioritization**:

- Collaborate with the marketing team to delegate and prioritize tasks
based on client needs.
- Maintain a clear weekly task roadmap for team members to prevent
overwhelm and enhance productivity.
Operational Streamlining:

- Develop and refine workflows to improve efficiency within the
marketing department.
- Utilize project management tools to track progress and ensure
deadlines are met.

**Internal Coordination**:

- Work closely with designers, developers, and social media specialists
to ensure timely delivery of high-quality work.Facilitate effective communication between clients and internal teams.

**Performance Monitoring**:

- Track project milestones and client satisfaction metrics.
- Provide insights and recommendations for continuous improvement.

**Qualifications**:

- Proven experience as a Project Manager, preferably in a B2B SaaS or
marketing environment.
- Exceptional organizational and multitasking skills.
- Strong client relationship management and communication abilities.
- Proficiency in project management tools (e.g. Jira).
- Familiarity with website management, Google My Business, and social
media marketing is a plus.
- Passion for technology and a keen interest in the restaurant industry.

**Why Join Snappy?**:

- Be part of a fast-growing company revolutionizing the restaurant
industry.
- Collaborate with a passionate, innovative, and supportive team.
- Opportunities for professional growth in a dynamic work environment.
- Competitive compensation and benefits package.
- If you're ready to take on a pivotal role at the intersection of
marketing and technology, we want to hear from you Join Snappy and
help restaurants connect with their customers like never before.

Pay: $47,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Marketing: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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