Picking and Packing Associate

2 weeks ago

Kitchener, Canada Demant Canada Full time

**Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.**

**Position**: Picking and Packing Associate

**Scope**

Reporting to the Hearing Aid Purchasing and Inventory Supervisor, the Picking and Packing Associate is responsible for maintaining an efficient inventory system through proper movement of inventory between assigned locations. Responsible for maintaining the accuracy and integrity of orders and stock in the Navision database.

**Duties and Responsibilities**
- Fulfillment of new customer orders and service orders for all company brands
- Timely preparation and kitting of orders for production, assembly and shipping
- Liase between Production and Client Services to provide updates on order status, backorders, product availability etc.
- Ensure the accurate flow of incoming and outgoing inventory in Navision
- Issue spare parts, collect and process defective stock appropriately
- Document and file inventory transfers, adjustments and expenses
- Ensure that all status codes are correct and inventory locations are secured
- Prepare and submit weekly shipment of defective stock for reprocessing
- Report shortages or overstock of inventory to maintain accuracy
- Perform cycle counts and recounts
- Analyze discrepancies and complete inventory adjustments accordingly
- Replenish and restock shelves upon receipt of weekly shipment
- Assist with space rearrangement, item location set up and labelling
- Ensure all areas in the inventory drawers and shelves are organized and monitored effectively
- Ensure timely distribution of rush orders to appropriate Technicians
- Sort, package, shelf and document the returns to stock
- Report any issues or concerns to the Team Leader or Manager for immediate attention
- Special projects as requested by the Team Leader or Manager
- Assist other team members or technicians as required
- Prepare and maintain records and/or reports as required
- All other duties as assigned

**Education and Experience**
- High school diploma or equivalent is required
- Experience working in a warehouse, retail or stock room environment is an asset
- Solid background in record keeping procedures and maintaining organized documentation and/or filing systems
- Excellent numerical skills are necessary
- Light lifting required

**What do we offer**
- Full-time day shift
- Excellent medical benefits; including dental, vision and health
- Employee Assistance Program
- 3 weeks paid vacation and paid personal days
- Safe and clean environment
- Dynamic work atmosphere

**Accommodation**

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

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