Automation Service Specialist

**Change the future with us.**

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

**Why you’ll love working for Siemens**
- Freedom and a healthy work
- life balance
- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems - Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Competitive total rewards package.
- Profit sharing available.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get paid for them
- Employee perks and discounts.
- Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2025 and Canada’s Top Employers for Young People 2025.

**What will you do?**

Join Siemens as a Factory Automation Specialist and become part of our mission to revolutionize industrial manufacturing. As a key member of our Quebec team, you'll drive technological excellence by implementing cutting-edge automation solutions and empowering our clients with next-generation manufacturing capabilities.
- Lead technical implementations and provide expert support for Siemens factory automation technology across Quebec.
- Design and execute advanced system optimization, upgrade and automation solutions.
- Deliver SITRAIN factory automation courses in French, empowering clients with technical expertise.
- Deliver comprehensive service solutions including emergency on-call support, service projects, and ongoing service contracts
- Demonstrate expertise in troubleshooting both current and legacy Siemens automation systems
- Drive exceptional customer satisfaction through responsive service delivery and proactive technical support
- Coordinate work schedules with Service Supervisors and Project Managers, ensuring efficient resource allocation.
- Drive operational excellence while maintaining productivity targets.
- Adhere to ISO9000 standards and company quality assurance procedures, contributing to the establishment of best practices in the rapidly growing field of battery production.
- Provide timely documentation including work reports, timesheets, and expense reports.
- Build and nurture strong client relationships as a Siemens technology ambassador.

**What will you need to succeed?**
- Post-secondary education in Electrical or Automation Engineering or equivalent.
- 5 to 8 years of experience delivering high-quality customer service in a similar role.
- Automation Expert with expert working and programming knowledge of SIMATIC Hardware (S7-1200 and S7-1500) and software (TIA Portal V16 and above).
- Experience with legacy Siemens systems (S7-300/400) and migration projects
- Proficiency in PLC program development, engineering, and troubleshooting in SCL, LAD, and STL.
- Experience in commissioning and on-site support, preferably within the context of industrial facilities.
- Advanced working knowledge of Siemens HMI Hardware (Unified Comfort Panel) and software (SIMATIC WinCC Unified).
- Experience with industrial communication protocols including Modbus TCP, OPC UA, PROFINET.
- Hands-on experience with Simatic IPC, Industrial Edge, and Simatic RFID.
- Working knowledge of Siemens SINAMICS low voltage drives including SINAMICS S- and G-family, and SINAMICS Starter commissioning tool.
- Strong diagnostic and programming skills, with a proven track record of delivering innovative automation solutions.
- Effective organizational and multitasking abilities, essential for managing the complexities of a dynamic production environment.
- Self-motivated and adaptable, with a passion for staying at the forefront of technological advancements in the field.
- Proven track record of maintaining high customer satisfaction ratings in a technical service role
- Experience in managing service contracts and emergency support scenarios
- Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders.
- French fluency required; bilingual (English) preferred.
- Valid driver's license.

**About us.**

**We share our ideas and champion the pe