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Client Care Administrator

2 weeks ago

Lanark, Canada HEAR Full time

**HEAR Ontario** is excited to be expanding our Hearing Clinics to Lanark County and are currently looking for a **Client Care Administrator** to join our team. At HEAR Ontario we strive to provide the communities we serve a friendly and knowledgeable experience in every interaction. We are driven by passionate people with a common purpose to make a difference in people's lives by being straightforward, optimistic, friendly, fresh and trusted. Everyday. Every time.

If you enjoy meeting new people and are excited about making a difference in our client’s lives, this is the position for you.

Roles and Responsibilities
- Greet all clients in a professional and friendly manner.
- Answer phone calls, and schedule appointments using Blueprint.
- Create revenue generating opportunities by driving patient appointments and reaching out to current and potential clients.
- Respond to all inquiries.
- Process, submit and track insurance and government claim forms.
- Maintain hearing aid inventory.
- Cleaning and minor repairs of hearing aids.
- Other administrative duties, as assigned.

Qualifications:

- High School Diploma or equivalent; Post-secondary education preferred but not required.
- Excellent communication and interpersonal skills
- Minimum 1-year previous experience working in a medical or client-oriented office.
- Prior experience with greeting clients, scheduling appointments, payment processing, and tracking of supplies/inventory in an office environment.
- Working knowledge to expert knowledge of all third-party insurance programs, is a definite asset.
- Proficient in Microsoft Office
- Strong organizational skills with attention to detail.

Please provide us with your resume and a cover letter outlining your relevant skills and why you are interested in this position.

**Job Types**: Full-time, Permanent

Pay: $38,000.00-$43,000.00 per year

**Benefits**:

- Extended health care
- Paid time off
- Profit sharing

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person