Field Technician
2 weeks ago
**Nextgen is looking for a Field Technician** to join our growing team You’ll be responsible for installing and servicing advanced wireless broadband equipment in customers’ homes. This role requires strong technical skills, attention to detail, and a commitment to delivering exceptional customer experiences.
At Nextgen, we’re driving the future of connectivity by providing reliable, high-speed broadband solutions to homes and businesses across Canada. If you’re a hands-on problem-solver with a passion for technology and customer service, we’d love to hear from you.
**Key Responsibilities**
- Install and configure wireless broadband networking equipment at customer premises.
- Deliver outstanding service achieving **100% customer satisfaction** on every job.
- Accurately complete daily, weekly, and monthly documentation of service tickets and installations.
- Use power and hand tools to complete installations and repairs.
- Run and terminate network cables through walls, ceilings, and other structures.
- Follow company safety standards, field operation guidelines, and policies.
- Use mobile apps to manage installations and service calls.
- Perform other field-related duties as assigned.
**Qualifications**
- **1+ years** of experience in Cable TV, Satellite TV, or Alarm system installation.
- Skilled in using power and hand tools; comfortable working on ladders or elevated positions.
- Strong cable termination and routing skills.
- Excellent communication and customer service abilities.
- Able to lift up to **65 lbs.**:
- Valid **driver’s license** and clean driving record.
- Must pass a **background check**.
- Must be legally authorized to work in **Canada**.
**Why Join Nextgen?**
- Work with the latest **broadband and wireless technologies**.
- Competitive pay and opportunities for career advancement.
- Supportive, safety-first culture with hands-on training.
- Be part of a fast-growing company shaping Canada’s connected future.
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Work Location: In person
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