Business Systems Analyst, Ft

Niagara Health is entering a time of great opportunity and transformation. We are looking for exceptional individuals to be part of our extraordinary team and future that includes a focus on leveraging information and technology to transform how we plan and deliver patient care at Niagara Health and across the Niagara region.

**KEY RESPONSIBILITIES**:

- Leverage business analysis skills and best practice to determine solutions and approaches to business and clinical problems that bring value and improve project outcomes.
- Collaborate with stakeholders to conduct needs analysis, collect and validate business requirements and use-cases on approved projects; provide input into development of project budgets, resource plans, technical specifications, and workflow analysis in order to successfully frame projects.
- Promote and integrate benefits realization principles and frameworks to ensure the delivery of value in all digital transformation initiatives; proactively work with stakeholders to identify and forecast expected benefits while evaluating risks associated with business requests.
- Work as a change agent by identifying change management requirements for projects, assessing environments and informing the development of change management plans (including communications, training, stakeholder analysis, resistance management, and sustainability plans).
- Participate in procurement processes, as required as well as support the negotiation of agreements with 3rd party solution providers by facilitating communication between business stakeholders and ICT from initial requirements to final implementation.
- Effectively facilitate and communicate business needs and requirements to build strong relationships and synergies among stakeholders.
- Research and engage with industry and stakeholders at Niagara Health to ensure broad awareness of market solutions and best practices.
- Take part in the Crisis on-call rotation approximately 7 days per 16-week rotation.
- Support and encourage Diversity, Equity and Inclusion in project teams and lead by example.

**QUALIFICATIONS**:

- Community College or University degree specializing in business, IT project management or a health related field; Graduate degree considered an asset.
Demonstrated experience working on technical projects (e.g., infrastructure, network and cyber security implementations, enterprise system upgrades, integration of systems) as a business analyst or equivalent role.
- Demonstrated proficiency with Microsoft Suite including MS Visio and SharePoint.
- Effective written and oral communication skills with ability to tailor communication styles to different audiences (e.g., technical, non-technical, clinical, executive).
- Demonstrated ability to handle a large, diversified workload with competing priorities as well as aggressive deadlines.
- Exceptional time management, analytical, conceptual and problem solving skills.
- Results-oriented with sound logical thinking and ability to influence change.
- Ability to exercise independent judgment and take action.
- Highly self-motivated and self-directed with keen attention to detail.
- Consistent and regular attendance mandatory
- Proficiency in both official languages (English and French) will be considered an asset.
- Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code
Recruitment Specialist: Carrie Garritsen
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service_
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._