Technical Support Agent

2 weeks ago


Winnipeg, Canada NAM Software Solutions Inc. Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Relocation costs covered by employer
- Willing to relocate
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
**Security and safety**:

- Basic security clearance
**Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Attention to detail
**Personal suitability**:

- Accurate
- Client focus
- Organized
- Team player
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week



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