Warehouse Manager

**Company Overview**:
Bulletproof Logistics is a third-party logistics (3PL) provider specializing in temperature-controlled warehousing and distribution for pharmaceutical, healthcare, and life-science customers. We are committed to maintaining product integrity, regulatory compliance, and uninterrupted temperature controlled operations while delivering best-in-class service to our clients.

**Position Summary**:
The Warehouse Manager is responsible for overseeing all warehouse operations within a GDP-compliant, temperature-controlled pharmaceutical facility. This role ensures strict adherence to regulatory requirements, temp-controlled integrity, inventory accuracy, and client SLAs while leading warehouse teams in a highly controlled environment.

**Key Responsibilities**:
**Operations & Temperature Controlled Management**
- **Oversee all warehouse activities including receiving, quarantine, put-away, storage, picking, packing, and shipping of pharmaceutical products**:

- **Ensure continuous temperature control across all zones and maintain integrity at all times**

**Compliance, Quality & Regulatory**
- **Ensure full compliance with GWP, GDP, GMP, Health Canada, FDA, and client-specific requirements**:

- **Maintain audit readiness at all times and support regulatory, customer, and internal audits**:

- **Ensure SOPs, work instructions, and quality documentation are followed and kept current**:

- **Lead deviation investigations, CAPAs, root-cause analysis, and corrective actions**

**Inventory & Systems**
- **Maintain high inventory accuracy through cycle counting and physical inventories**:

- **Ensure WMS, temperature monitoring systems, and validation controls are used correctly**:

- **Manage lot control, expiry date management, serialization (where applicable), and FEFO/FIFO processes**:

- **Investigate and resolve inventory discrepancies, damages, or quality holds**

**People Leadership**
- **Lead, train, and develop supervisors, team leads, and warehouse associates**:

- **Ensure staff are trained and certified on GWP/GMP/GDP, safety, SOPs, and cold-chain handling procedures**:

- **Schedule labor based on volume forecasts while maintaining compliance and efficiency**:

- **Enforce safety, quality, and performance standards**

**Safety & Continuous Improvement**
- **Ensure compliance with occupational health & safety regulations and food/pharma safety standards**:

- **Maintain a clean, organized, and controlled warehouse environment**:

- **Lead continuous improvement initiatives to enhance accuracy, efficiency, and compliance**

**Qualifications & Experience**
- **5+ years of warehouse or distribution experience, preferably in pharmaceutical, healthcare, or life-sciences logistics**:

- **3+ years in a warehouse management or operations leadership role**:

- **Hands-on experience in temperature-controlled facilities**:

- **Strong knowledge of GWP, GDP, GMP principles, and regulatory requirements**:

- **Experience supporting audits and inspections (Health Canada, FDA, client audits)**

**Skills & Competencies**
- **Strong leadership and decision-making skills in a regulated environment**:

- **Detail-oriented with a quality-first mindset**:

- **Excellent problem-solving and root-cause analysis abilities**:

- **Proficient in WMS platforms and temperature monitoring systems**:

- **Strong written and verbal communication skills**:

- **Bilingual (English/French) an asset depending on location**

**Working Conditions**
- **Ability to work flexible hours, including on-call support for emergencies, etc.**:

- **Ability to lift up to 50 lbs and stand/walk for extended periods**

**Présentation de l’entreprise**:
Bulletproof Logistics est un fournisseur de services logistiques tiers (3PL) spécialisé dans l’entreposage et la distribution à température contrôlée pour les secteurs pharmaceutique, des soins de santé et des sciences de la vie. Nous nous engageons à maintenir l’intégrité des produits, la conformité réglementaire et des opérations à température contrôlée ininterrompues, tout en offrant un service de calibre supérieur à nos clients.

**Sommaire du poste**:
Le gestionnaire d’entrepôt est responsable de la supervision de l’ensemble des opérations d’entrepôt au sein d’une installation pharmaceutique à température contrôlée conforme aux exigences GDP. Ce rôle assure le respect rigoureux des exigences réglementaires, l’intégrité de la chaîne du froid, l’exactitude des stocks et le respect des SLA clients, tout en dirigeant les équipes d’entrepôt dans un environnement hautement contrôlé.

**Responsabilités clés**:
**Opérations et gestion des environnements à température contrôlée**
- Superviser toutes les activités d’entrepôt, incluant la réception, la quarantaine, la mise en stock, l’entreposage, la préparation de commandes, l’emballage et l’expédition des produits pharmaceutiques
- Assurer le maintien continu de la température dans toutes les zones et préserver l’intégrité des produits en to