Intern, Business Process Analyst

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
High School Diploma
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

**About the Company**:
Fidelity Information Systems (FIS) is a global leader in financial technology, providing software, solutions, and consulting services to banks, financial institutions, and businesses worldwide. FIS operates in more than 100 countries and employs over 65,000 people. At FIS, we value diversity and inclusion and strive to create a welcoming and collaborative environment for all employees.

**About The Team**

The Business Process Analyst will join the Operational Excellence and Digital Transformation team within the Supply Chain Management (SCM) organization at FIS. Our team is responsible for optimizing operational efficiencies of supply chain business processes through the agile and innovative uses of technology to enable control, insight, and rapid decision making. We value collaboration and teamwork, and our team members work closely together to develop and implement strategies for modernizing the Supply Chain organization of the future..

**About the Role**

The Business Process Analyst will support the optimization of supply chain business processes to improve overall organization performance using tech or non-tech operational improvements. The department focuses on developing and implementing operational excellence strategies that will modernize the Supply Chain organization of the future by improving communication, data synergy, and streamlining process for automation.

**The position will be fully remote, with occasional travel to the office as needed. In-person outtings will be organized for the co-op students during the term and attendance is encouraged.**

**What You Will Be Doing**

We are looking for a Business Process Analyst Co-op who will support the end-to-end operational transformation team. As a co-op, you will work closely with the team to support process analysis and enhancement with key functional departments and across customer journeys. You will help develop internal controls and management reporting to monitor and measure the effectiveness of improvement initiatives. You will support the planning, development, and implementation of operational excellence strategies. Example work areas will include:

- Analyze end-to-end business processes within the supply chain to identify areas for improvement and optimization
- Collaborate with cross-functional teams to gather requirements and define business process improvements
- Develop process maps, workflow diagrams, and documentation to support process analysis and improvement efforts
- Assist in the implementation and deployment of process improvement initiatives
- Support the monitoring and measurement of key performance indicators (KPIs) to assess the effectiveness of process improvements

**What You Bring**
- Enrolled in a Bachelor's program in Business, Commerce, Mathematics, Operations, or a related field
- Must be enrolled in an accredited Co-operative education program at an Ontario university or college
- Strong analytical skills with the ability to dissect complex processes and identify opportunities for improvement
- Excellent problem-solving abilities and attention to detail
- Excellent proactive communication skills to collaborate with diverse stakeholders and convey complex ideas clearly
- Proficiency in Microsoft Office Suite, with a focus on analytical and process mapping tools such as Excel and Visio
- Knowledge of process improvement methodologies (e.g., Lean Six Sigma) is a plus
- Self-motivated and willingness to learn

**What We Offer You**

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

- Competitive, full-time paid coop placement
- Opportunity to participate in projects that directly impact business value
- The chance to work on some of the most challenging, relevant issues in financial services & technology
- Time to support charities and give back to your community
- A work environment built on collaboration, flexibility, and respect

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and