Counter Sales Representative

1 week ago

Surrey, Canada Sinclair Supply Ltd Full time

Reporting to the Branch Manager, the Sales Representative will provide friendly and knowledgeable advice, service, and sales support to all HVACR customers.

**Accountabilities**:

- Assist customers who purchase material at the Branch counters.
- Research product for customers and provide recommendations on our assortment of products.
- Drive sales growth through ownership of counter merchandising and product promotion.
- Enter, pick and pack sales orders generated at the counter.
- Maintain and clean the counter area including any merchandising displays.
- Inform the Purchasing Team when stocks levels are low.
- Follow up on backorders with vendors and provide customers accurate delivery dates.
- Process returns to customers both on account and cash sales including paperwork in compliance with all procedures.
- Respond to after-hours emergency calls per schedule and as requested by Branch Manager.
- Uphold Sinclair Core Values at all times.
- Perform any other reasonable duties as requested by Branch Manager, Regional Branch Manager or General Sales Manager.

**Experience and Skill Requirements**:

- High School Diploma, post
- secondary Education in Technical College, or Industry Trade School
- Knowledge of products sold in HVACR Industry
- Minimum 2+ years of experience with customer service or counter sales in a Wholesale/Distribution Environment
- Outstanding customer service and verbal communication skills
- Comprehensive product knowledge and willingness to continually learn about new product offerings.
- Excellent relationship building skills with customers, vendors and teammates
- Able to learn and operate the applicable software system (Eclipse) used to process orders
- Forklift experience would be an asset and/or the willingness to learn how to operate material handling equipment

By submitting your resume and personal information to Sinclair Supply Ltd., and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by Sinclair Supply Ltd. to determine your suitability for employment opportunities.

**Salary**: $15.65-$29.54 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Surrey, BC V1M 2M8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

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