Human Resources Representative

**Join us to shape the future of St. Catharines**:
**About the City**:
At the City of St. Catharines, we are committed to realizing the vision outlined in The City of St. Catharines - Strategic Plan 2023 to 2027. Our goal is to cultivate a city that thrives on safety, innovation, sustainability, and caring, not just for today, but for generations to come. Join our team and be part of a meaningful journey to shape the future of our community, leaving a lasting impact that extends far beyond the present.

**About the Role**:
Responsible for providing support in all key areas of human resources as a committed member of the Human Resources Team. This position will support Recruitment and Selection, Labour Relations, Training and Development and Compensation and Benefit administration. The position provides excellent customer service to both internal and external customers.

**What You Will be Doing**:
**HR Support and Administration**:

- Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process.
- Provide support in labour relations including scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists.
- Assist HR Specialist with various projects, ensuring timely and accurate completion of tasks.
- Support the planning and execution of annual company events.
- Handle administrative tasks, including answering calls, employment verification, responding to surveys, and issuing union member updates.

**Benefit and Pension Administration**:

- Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage.
- Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate.

**Records Management and HRIS Maintenance**:

- Perform data entry and process forms.
- Maintain records/filing system in accordance with retention by-laws.
- Ensure employee profiles are accurate and up-to-date in the Human Resources Information System.

**Customer Service and Team Support**:

- Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department.
- Assist other HR staff in compiling metrics and projects as required.
- Support the HR team in various key functions as needed and perform any other assigned duties.
- These responsibilities outline the principal functions of the position and serve as a guiding vision for the role's impact and contribution._

**About You**:
**Qualifications**:

- University degree in HR Management, Business Administration, Industrial/Labour Relations, or related field.
- Completion of coursework for a professional HR designation (e.g., CHRP).
- 3 years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS.
- Experience working with external agencies like the Ministry of Labour and Workplace Safety and Insurance Board.
- Strong knowledge of relevant Acts and regulations (e.g., OHSA, ESA, LRA, Human Rights Code, WSIB, Pension and Benefits Act, AODA).

**Other Requirements**:

- Ability to travel between City work locations may be required.
- Proof of education will be required upon hire.

**Skills**:

- Self-motivated with proven initiative and strong multitasking abilities.
- Demonstrates professional customer service skills, effective communication, and strong attention to detail.
- Demonstrated proficiency in Microsoft Office Suite, website maintenance, and quick adaptation to new software.
- Works effectively in a team environment, liaising with internal and external stakeholders while maintaining strict confidentiality and integrity in handling sensitive information.
- Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
- A demonstrated commitment to enhancing a safety culture.

**What’s in it for you**:

- Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage (for eligible positions).
- Pension Plan: Enjoy enrollment in the OMERS pension plan with matched contributions for a secure retirement. Learn more at OMERS.
- Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).
- Professional Development: Access training and development funds to support your career growth.
- Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.
- Great People: Work with a supportive team and a leadership team focused on growth and success.

**Other Job Details**:

- Pay Rate: $74,256 to $86,887
- Employee Group: Non-union
- Department: Corporate Support Services
- Position Type: Permanent, Full-time
- Work Mode: Remote
- Hours of Work: Monday to Friday, 8:30 AM to 4:30 PM
- Numb