Program Manager

Heritage Skills Development Centre (HSDC) is a non-profit organization established in 1993, dedicated to empowering marginalized, low-income, and newcomer communities. Our mission is to enhance social, health, and economic well-being by delivering comprehensive services that help individuals and families overcome barriers, integrate into Canadian society, and achieve lasting success.

We are seeking a dynamic and experienced **Program Manager** to join our senior leadership team. In this full-time role, you will oversee impactful initiatives and lead a dedicated team of program staff, volunteers, and interns to ensure the successful implementation and growth of our services.

**Key Responsibilities**:

- **Program Leadership & Management**: Oversee the administration, development, implementation, monitoring, and evaluation of programs and services to ensure alignment with organizational goals.
- **Program Development & Improvement**: Continuously assess and enhance program effectiveness based on community needs, client feedback, and best practices.
- **Operational Oversight**: Organize and monitor program schedules, deadlines, and progress to ensure seamless operations.
- **Strategic Planning**: Support the design and execution of new programs and the enhancement of existing services in alignment with community needs and funder requirements.
- **Community Engagement & Representation**: Participate in community meetings, building partnerships, and collaborating with stakeholders on projects and initiatives.
- **Evaluation & Reporting**: Compile and analyze program data, generate reports on monthly, quarterly, and annual statistics, and implement effective evaluation strategies to inform decision-making.
- **Problem-Solving & Innovation**: Identify challenges and implement effective solutions to optimize program efficiency and impact.
- **Team Leadership & Collaboration**: Work closely with project coordinators and other team members to ensure smooth administration and execution of programs.
- Other duties as assigned by the Program Director and Executive Director

**Qualifications & Skills**:

- Minimum three years of experience in a full-time supervisory or managerial role
- A relevant post-secondary education combined with hands-on experience in program management
- Strong leadership and team management skills, with a proven ability to motivate **and support staff, volunteers, and interns**:

- **Excellent written and verbal communication skills Strong communication and analytical skills, with a strategic mindset that embraces systems thinking.**:

- Highly organized with strong project management and problem-solving abilities.
- Passionate about social impact and community development
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools such as Zoom
- Proven ability to work independently while engaging effectively with diverse groups, community partners, funders, and government entities,
- Ability to work collaboratively in a fast-paced, inclusive, and dynamic environment.
- Experience in a non profit or community based setting is preferred
- Experience in grant writing and program evaluation is an asset.

**What We Offer**:

- **Competitive Salary**: $60,000-$63,000 per year, based on experience and qualifications.
- **Comprehensive Benefits**: Health, dental, and vision coverage to support your well-being and financial security.
- **Engaging Work Environment**: Join a passionate team committed to fostering a supportive, inclusive, and collaborative workplace.
- **Professional Development**: Access to training, workshops, and growth opportunities to enhance your skills and advance your career.

**To apply**:

- Program Manager**

**Heritage Skills Development Centre values diversity, equity and inclusion. We encourage all individuals inclusive of any identity to apply. We thank all individuals who have applied for their interest. Only those selected for an interview will be contacted.**

Pay: $60,000.00-$63,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Do you have at least three years of experience in a full-time supervisory or managerial role? (Yes/ No)
- Have you worked in a nonprofit or community-based organization before? (Yes/No)
- Do you have a post-secondary degree in a relevant field? (Yes/No)
- Are you legally eligible to work in Canada? (Yes/No)
- Are you proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual collaboration tools like Zoom? (Yes/No)

Work Location: In person