Team Member, Customer Service

7 days ago


Drummondville, Canada Réno-Dépôt Full time

Please note that:

- Our Workplace Policy establishes that associates need to have a reliable transportation to the store. This store is in Drummondville (Quebec).
- We require all our store associates in Quebec to speak French fluently.

By joining the RONA family, you’ll enjoy many benefits, such as:

- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

**Your role**:

- Greet customers warmly and ensure a good customer experience
- Assist customers in loading products in their cart or vehicle
- Bring carts for customers who need assistance
- Collect carts and baskets scattered in the parking lot
- Assist the customer service and checkout teams
- Return to the appropriate departments all merchandise left at the returns desk
- Stay informed of promotions and flyers
- Follow the store’s policies and procedures on loss prevention and health and safety in the workplace

**The qualifications we are looking for**:
You like to be involved and help others? You have that little something that will make our customers smile? Then you have what it takes to be part of our team



  • Drummondville, Canada L'Union-Vie, Compagnie Mutuelle D'Assurance Full time

    **Summary** **Main Responsibilities**  Act as a mentor to agents, training and guiding them to improve their skills;  Act as a point of contact for the team to assist them in the analysis of more complex files;  Ensure the call quality of the Call Center team by carrying out audits regularly;  Create continuous training plans;  Take part in...


  • Drummondville, Canada Loblaw Companies Limited Full time

    A major Canadian retailer in Drummondville is seeking a Store Team Member to enhance the shopping experience. Responsibilities include stocking shelves, ensuring product availability, and providing excellent customer service. Applicants should be flexible, detail-oriented, and ready to work various hours. No prior experience is required as training will be...


  • Drummondville, Canada Loblaw Companies Limited Full time

    A major Canadian retailer in Drummondville is seeking a Store Team Member to enhance the shopping experience. Responsibilities include stocking shelves, ensuring product availability, and providing excellent customer service. Applicants should be flexible, detail-oriented, and ready to work various hours. No prior experience is required as training will be...


  • Drummondville, Quebec, Canada Composites One Full time $40,000 - $60,000 per year

    Begin your Composites One Career TodayPosition Overview:As a General Warehouse Team Member, you will be responsible for the accurate receipt, storage, shipment and production process of materials according to all established Company and regulatory policies and procedures.Key Responsibilities:Ensure accurate and timely receipt and shipping of all materials...

  • Customer Service

    5 days ago


    Drummondville, Canada ClawMee Full time

    **Principales responsabilités**: - Accueillir les clients et interagir avec eux de manière amicale et enthousiaste. - Fournir des instructions claires et des conseils sur l'utilisation efficace des machines à pinces. - Être attentif aux besoins des clients et les aider rapidement. - Maintenir le plus haut niveau de service en créant une atmosphère...


  • Drummondville, Canada National Bank of Canada Full time

    As a Customer Service Manager, you're responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees...


  • Drummondville, Canada National Bank of Canada Full time

    **Primary Locations**:Drummondville, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a...


  • Drummondville, Quebec, JAJ, Canada Composites One Full time $35,000 - $55,000 per year

    Begin your Composites One Career TodayPosition Overview:As a General Warehouse Team Member, you will be responsible for the accurate receipt, storage, shipment and production process of materials according to all established Company and regulatory policies and procedures.Key Responsibilities:Ensure accurate and timely receipt and shipping of all materials...


  • Drummondville, Canada McDonald's Canada Full time

    A leading fast-food chain in Drummondville is seeking team members who excel in customer service and teamwork. Responsibilities include greeting guests, preparing food and drinks, and maintaining a clean environment. Applicants should enjoy working in fast-paced settings and are encouraged if they have previous experience in food service or retail. Flexible...


  • Drummondville, Canada McDonald's Canada Full time

    A leading fast-food chain in Drummondville is seeking team members who excel in customer service and teamwork. Responsibilities include greeting guests, preparing food and drinks, and maintaining a clean environment. Applicants should enjoy working in fast-paced settings and are encouraged if they have previous experience in food service or retail. Flexible...