Team Member, Customer Service
2 weeks ago
Please note that:
- Our Workplace Policy establishes that our associates need to have a reliable transportation to the store. This store is un Drummondville (Quebec).
- We require all our store associates in Quebec to speak French fluently.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more
At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you’re looking to do what you love, we could be perfect for each other.
**Your role**:
- Greet customers warmly and ensure a good customer experience
- Assist customers in loading products in their cart or vehicle
- Bring carts for customers who need assistance
- Collect carts and baskets scattered in the parking lot
- Assist the customer service and checkout teams
- Return to the appropriate departments all merchandise left at the returns desk
- Stay informed of promotions and flyers
- Follow the store’s policies and procedures on loss prevention and health and safety in the workplace
**The qualifications we are looking for**:
You like to be involved and help others? You have that little something that will make our customers smile? Then you have what it takes to be part of our team
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