Corporate Application Technical Leader

**Job ID**: 53451

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Technology Standardization Delivery

**Work Location**:Metro Hall, 55 John Street

**Job Type & Duration**:Full-time, Temporary (12 months) vacancy

**Hourly Rate and Wage Grade**:$56.11 - $61.51

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 1

**Posting Period**: 27-May-2025 to 10-June-2025

**Job Summary**:
**Major Responsibilities**:

- Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs, ensuring alignment with business goals and technical standards, particularly with Atlassian-based solutions.
- Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures, emerging technologies, and the configuration and integration of Atlassian products within the corporate framework.
- Applies project management expertise to lead and/or input to project management and procurement processes, including the evaluation and recommendation of complex technical solutions and professional services, particularly related to the Atlassian platform.
- On a project basis, provides direction and assigns work to non-I&T positions, e.g., divisional unit staff (management & bargaining-unit), and collaborates with cross-functional teams to resolve complex technical issues and optimize system performance, including the Atlassian suite.
- Applies technical expertise to develop and/or input to procurement and project management documentation, including business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans, and risk assessments, with a focus on Atlassian-related solutions.
- Communicates effectively by leading and facilitating meetings, preparing and delivering presentations and reports to various audiences, including business/project managers, project team members, and other orders of government and external parties.
- Applies a strong understanding of information and technology industry trends and City priorities over both the short and longer term to advise, develop, and maintain City infrastructures, methodologies, tools, and techniques. Ensures conformance and adherence in daily practice among business and technical teams, particularly in Atlassian-based environments.
- Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery, and knowledge utilization to foster a more efficiently managed and coherently integrated information environment for all divisions in the City, especially in the context of Atlassian products.
- Generates the plan and directs the project team in the execution of software upgrade activities for Atlassian platforms, ensuring mínimal disruption to business operations.
- Applies technical expertise to support the development and testing environments of complex computing solutions, particularly those leveraging Atlassian-based systems.
- Conducts reviews and analysis of existing processes, providing input and implementing operational improvements, with a focus on optimizing Atlassian platform usage and integration across City systems.
- Engages with stakeholders to gather business requirements, provides advice, and documents needs within project tickets, business cases, and other project artifacts, ensuring alignment with Atlassian solutions.

**Key Qualifications**:

- Post-secondary education in Computer Science or a related discipline with extensive development / sustainment experience in large-scale IT solutions, or the approved equivalent combination of education and/or experience.
- Extensive experience implementing and supporting Atlassian products, including Jira, with knowledge of modern integration technologies and micro-service architectures.
- Extensive experience in leading cross-functional teams in a technical and project capacity planning to gain project efficiencies while ensuring corporate project transparencies.
- Considerable experience in customizing and integrating Jira, Confluence, and Bitbucket with other enterprise systems.
- Considerable experience in developing and implementing IT policies, procedures, and best practices for software development and system maintenance.
- Experience in evaluating and recommending new Atlassian plugins, tools, and technologies to enhance system functionality and performance.

**You must also have**:

- Strong interpersonal skills with the ability to effectively communicate technical concepts to team members and stakeholders.
- Ability to gather and translate business requirements into technical solutions within the A