Branch Administrator Ottawa

3 days ago

Ottawa, Canada TK Elevator Canada Ltd. Full time

**Group presentation**:
**Who we are**:
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.

**What we expect**:
**Responsibilities**:

- Responsible for maintaining and overseeing the daily operations of the branch office
- Update customer account information/ contract information
- Maintain and track client invoicing lists
- Complete and upload contracts and related correspondence
- Generate, issue, and upload all maintenance and billing documentation
- Create maintenance tasks for new buildings.
- Enter hours of work in support of field personnel for management approval
- Generate and schedule work orders in support of field personnel
- Perform general office administrative duties as assigned
- Manage field on-call schedule
- Manage customer invoicing and work order portals
- Request and receive purchase orders
- Code and submit invoices, request and reconcile vendor statements
- Schedule appointments with clients and send out waivers to confirm appointments
- Track and order uniforms

**Who we are looking for**:
Your qualifications
- Post-secondary education in Business, Office Administration, or Finance
- Minimum of two (2) years of relevant experience
- Outstanding oral and written communication skills, coupled by proven ability to establish rapport and maintain relationships
- Strong ability to prioritize workloads
- Excellent data entry and computer skills
- Effective written and verbal communication skills, coupled by proven ability to establish rapport and maintain relationships
- Advanced Microsoft Office (Excel, Word, and Outlook)

**Contact**:
**What we offer**:

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