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Front of House Manager

3 weeks ago

Sarnia, Canada Chuck's Roadhouse, Sarnia Full time

Manage a team of front of house staff including scheduling, training, general supervision and labor control.
- Oversee that all opening and closing duties of the restaurant are completed correctly and that cleanliness and maintenance are maintained.
- Responsible for correct operation of the POS system.
- Balancing of all daily and nightly cash drawers and POS.
- Providing excellent customer service to guests and excellent leadership to employees.
- Exceptional relationship building and communication skills.
- Enforce and monitor all health, safety, and sanitation standards.
- Handle guest complaints according to provided guidelines.
- Work closely with all management to provide a seamless experience.
- Other duties as required and assign.
- Must be able to work with mínimal supervision and have a strong initiative.

Job Specification:

- 2+ years restaurant experience.
- Excellent customer service and interpersonal skills.
- Organized and capable of multi-tasking with attention to detail.
- High standards of personal hygiene and personal appearance.
- Ability to be on feet for several hours at a time.
- Experience using POS systems preferred.
- Smart Serve.
- Food Handler certificate or willing to do it.

**Experience**:
Restaurant: 2 years (preferred)

Pay: From $17.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday

Work Location: In person