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Product Support Technician
2 weeks ago
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
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Summary**:
- Signet Monitoring and Analysis, a Spartan Controls company, provides emission testing, vibration analysis, and reliability engineering to optimize equipment performance. Based in Red Deer, Alberta, our expert team serves Western Canada, meeting increasing industry demands.- We are currently recruiting for a **Product Support Technician** based in our Red Deer Service Centre. This diverse role will have various responsibilities of supporting our Ignition Repair and Harness Fabrication team. This position will report to the Emissions Manager, in Red Deer.
- **Role and Responsibilities**:
- Service, assemble ignition, pyro harnesses and ignition components
- Interface with internal customers and external vendors
- Data input on the computer through working with various operating systems
- Filing of work orders, and other items as necessary
- Handling of incoming, outgoing, and internal deliveries
- Packaging outgoing shipments
- Coordinate repair returns, warranty confirmation, and tracking
- Fulfilling orders for customers on services provided
- Maintenance of the warehouse - cleanliness of work areas- ** Qualifications and Skills**:
- Mechanically knowledgeable and good use of hand tools
- Understanding basic wiring diagrams
- SAP experience considered an asset
- Strong computer skills (MS Office with emphasis on Word and Excel)
- Excellence in customer service
- Ability to work independently as well as in team environment
- Proven organization, prioritizing, and multi-tasking skills
- Detail-oriented
- Valid Class 5 Drivers license
- Must be physically capable of lifting to 50 lbs.
- Entrepreneurial work ethicClose Date: November 30, 2025 (11:59 pm MST)
Requisition ID: 1653
IND123
