Data Entry

**The Future of Produce**

With roots in the produce industry dating back over 80 years, Burnac Produce Ltd. provides fruits and vegetables to large corporations, mid-sized companies and small independent business owners. We have grown to a multi-million-dollar organization, operating two state-of-the-art facilities. Our experience, technology, and passionate workforce have allowed us to become one of the most progressive and successful companies in the industry in Canada. Rich in its history and diversity, Burnac Produce is true to its values.

Monday to Friday: 4:00 am -12:00 pm. Rotating Sunday schedule within the team 5-6 days per week, Sunday 6:00 am to 1:00 pm.

The Data Entry/ Customer Service Representative will be responsible for providing customer support at Rite-Pak and Provincial Fruit cashier kiosks and providing data entry support for both internal and external customers through accurate and timely processing of sales orders and inquiries.

**What we offer**:
At Burnac Produce, our employees are the essence of our business. We are committed to fostering those relationships with honesty, integrity and by providing:

- Competitive compensation package
- Comprehensive Benefits Package
- Career growth with a focus on fostering internal talent
- Financial support for continuing education relating to your position
- Training and recertification as required to ensure employee success

**What you will do in a typical day**:

- Responsible for inputting customer orders and processing credits using the ERP system while ensuring the accuracy of the data that has been inputted. Ensuring the accuracy in all including but not limited to; customer information, item/lot, price, amount, delivery date, etc.
- Process customer requests including but not limited to; Reprinting bills, price checks, account balances, etc.
- Record and understand sales order bill from Sales Managers, asking for clarification as required in accordance to comply with company operating practices
- Work with Sales, Warehouse Operations, and Inventory Teams to provide clarification, rectify any errors or questions regarding sales order, customer balances, returns or any other customer related inquires.
- Process authorized customer returns and credit once approved by sales managers.
- Ensure company operating standards are followed and smooth navigation of system for; inventory, past credits invoices, and reprinting items.
- Ensure organization and upload into system database of invoices and bills from Sales Manager once entered in the system.
- Provide on-going ad-hoc support to the Sales and Operations teams to address business needs, as requested.

**What you will need to succeed at Burnac**:At a minimum, you will need:
High school diploma or equivalent related work experience or military experience
- 1 year customer service experience
- Experience with Microsoft Office

It would be great if you also have:

- 1-3 years experience in data entry, analytics and trend reporting
- Knowledge in warehousing systems and procedures

**We’re ready when you are.**

Burnac Produce is a dynamic, fast-paced organization of passionate people focussed on results and collaboration. Our people set us apart and we are committed to their wellbeing and development. Our core values dictate the way we function and are the keys to our success. We are a strong, hard-working team but don’t forget to have some fun along the way.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

INDEED-EVERGREEN

**Benefits**:

- Extended health care

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- Microsoft Office: 1 year (preferred)
- Data entry: 1 year (preferred)

Work Location: In person