Housing Assistant

4 days ago

Toronto, Canada University of Toronto Full time

**Date Posted**:03/06/2025
**Req ID**: 42036
**Faculty/Division**: Operations and Real Estate Partnerships
**Department**: UNIVERSITY FAMILY HOUSING - CS
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00053282

**Description**:
**About us**:
University Family Housing is comprised of two 21 story residential towers and a unique stock of 83-century homes. The department provides housing to student families, faculty families and long-term residentialtenancies in two neighbourhoods on the St. George Campus to over 3000 adults and children, and provides on-site property management services, as well as educational and recreational programming for tenant families.

**Your opportunity**:
Under the direction of the Residence Administrator, the Housing Assistant is responsible for assisting the Administrator in maintaining a positive quality of student life in the University Family Housing Residence. The primary responsibilities are to provide front-line customer service and to facilitate an open and easy flow of communication between all staff and contractors working at the residence.

The Housing Assistant communicates with various departments and serviceproviders on campus, such as Admissions & Eligibility, Campus Safety, Facilities & Services and Ancillary Services. The Assistant is responsible for apprising the Residence Administrator, Director of Residence and/or Operations Manager of any residence issues that may become a problem as well as deals with day-to-day issues as part of the overall function of the position

**Your responsibilities will include**:

- Responding to enquiries within the defined scope ofthe role and redirecting as appropriate
- Troubleshooting and resolving routine maintenance requests and liasing with facilities or maintenance staff to facilitate resolution of building issues
- Informing contacts of maintenance work, service interruptions and other urgent notices
- Analyzing administrative processes and procedures, and recommending changes for improvement
- Ordering supplies within establishedlimits
- Serving as a resource to others by providing (non-supervisory) job-related guidance

**Essential Qualifications**:

- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum three (3) years administrative experience in a customer service role, preferably in a residence environment.
- Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Must have strong written and verbal communication skills as well as excellent customer service skills.
- Must be tactful, professional and objective in dealing with residents.
- Good judgment, discretion and a pleasant and helpful attitude are essential.
- Must be organized, with strong ability to multitask and meet deadlines.
- Must possess the ability to work independently as well as in a team setting.
- Must display a willingness to take initiative in solving routine problems.

**Assets (Nonessential)**:

- Working knowledge of StarRez

**To be successful in this role you will be**:

- Communicator
- Multi-tasker
- Possess a positive attitude
- Problem solver
- Team player

**Closing Date**: 03/17/2025, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Ancillary Operations
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Facilities/Ancilliary Services

**Lived Experience Statement

  • Clerk 1, Seniors Housing

    4 days ago

    Toronto, Canada Toronto Seniors Housing Corporation Full time

    On May 5, 2021, Toronto City Council approved the creation of the Toronto Seniors Housing Corporation (“TSHC”) to provide seniors with safe, well-maintained homes and improved living conditions, services and experiences. TSHC will interact with and support senior tenants in new ways, with the goal of ensuring seniors can age in place with dignity and in...

  • Finance Manager and Accounting Toronto Housing and

    15 hours ago

    Toronto, Canada Toronto Housing and Homeless Full time

    **POSITION PURPOSE SUMMARY: HYBRID DOWNTOWN SALARY 80-85K Toronto Housing and Homeless is looking for a Finance Manager with experience in the Non Profit or Public sector Finance Accounting Permanent Full Time Including Full Benefits matching RRSP** The Finance-Business Manager maintains the integrity of the general ledger for the shelters and social...

  • HOUSE Assistant Director

    3 weeks ago

    Toronto, Canada Housecanada Full time

    We are seeking a highly organized, collaborative, and mission-drivenAssistant Director to support the day-to-day operations of our growing non-profit housing organization. Reporting to the Co-Executive Directors, the Assistant Director will play a key leadership role in coordinating internal operations, managing administrative and organizational systems, and...

  • HOUSE Assistant Director

    3 weeks ago

    Toronto, Canada Housecanada Full time

    We are seeking a highly organized, collaborative, and mission-drivenAssistant Directorto support the day-to-day operations of our growing non-profit housing organization. Reporting to the Co-Executive Directors, the Assistant Director will play a key leadership role in coordinating internal operations, managing administrative and organizational systems, and...

  • HOUSE Assistant Director

    2 weeks ago

    Toronto, Canada Housecanada Full time

    We are seeking a highly organized, collaborative, and mission-drivenAssistant Directorto support the day-to-day operations of our growing non-profit housing organization. Reporting to the Co-Executive Directors, the Assistant Director will play a key leadership role in coordinating internal operations, managing administrative and organizational systems, and...

  • Housing Marketing Support Assistant

    17 hours ago

    Toronto, Canada York University Full time

    **Purpose**: The Housing Marketing Support Assistant provides general customer service and administrative support for the Department of Housing and Conference Services under the direction of the Assistant Manager, Off-Campus Housing. **Education**: High school education. **Experience**: Minimum three (3) months related experience providing customer...

  • Administrative Assistant

    1 week ago

    Toronto, Canada St. Clare's Multifaith Housing Society Full time

    Position: Administrative Assistant Hours of Work: 9:00am to 5:00pm (Monday to Friday) Location: 877 Yonge Street, Toronto St. Clare’s Multifaith Housing Society is a social justice landlord acting in solidarity with people who have experienced homelessness. Our engaged staff innovatively support their efforts to achieve stability by improving and...

  • Housing Navigator

    15 hours ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth through a unique combination of integrated and tailored services in mental health, social support, and housing. We are committed to creating welcoming and safe spaces uniquely designed to help build community, emotional well-being, and confidence. We...

  • Housing Navigator

    2 weeks ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of LGBTQI2S youth through a unique combination of integrated and tailored services in mental health, social support, and housing. We are committed to creating welcoming and safer spaces uniquely designed to help build community, emotional well-being, and confidence. We...

  • Housing Worker

    2 weeks ago

    Toronto, Canada Covenant House Toronto Full time

    **Housing Worker** **Full-time, Permanent** **Onsite, Downtown Toronto** For forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty. Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest...