Technical Customer Service Representative
2 weeks ago
Skills and Qualifications required:
- 3 years of technical customer service experience.
- Knowledge of water treatment and purification equipment is preferred but not necessary
- Knowledge of water testing is preferred but not necessary
- Computer skills with Microsoft Windows-based software, including Excel
- Strong communication skills, both written and verbal
- Problem-solving skills to assist customers
- Strong organization skills in a busy office
Duties and Responsibilities:
- Water testing for customers
- Be able to process customer purchase orders
- Handle customer concerns by providing solutions
- Work with other team members to take care of customer needs
- Provide feedback to other departments to increase sales and satisfy requirements
- Learn our product line to provide quality technical assistance
This immediate position offers a competitive wage and a health benefits plan.
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
To keep our employees safe, we provide masks/hand sanitizer and practice
social distancing. Office workspaces are also distanced to provide a safe
working environment.
Ability to commute/relocate:
- Barrie, ON L4N 8W8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Technical Customer Service: 3 years (required)
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