Group Administration Support
2 weeks ago
At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
Group Administration Support, On Call Casual role for myFlex Admin team
Part-time 0-20 hours per week, contract
Waterloo Head Office, 1 Westmount Road North, Waterloo, Ontario, Canada Req #1326
At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
**Reports to**: Manager, Group Administration
**Department**: Group Administration
**The Opportunity**:
Administer basic member data aspects of the maintenance of Group Insurance policies for plan members according to Policy contract. This includes processing plan member changes (additions, terminations, and changes
**What you'll do**:
- Updating/validating plan member and plan sponsor information (adding/changing plan members’ information, contact
information for plan sponsors, validating results from electronic member load files from Third Party Administrators.
- Administering pay direct drug cards including problem solving utilizing provider’s software (Telus)
- Updating banking information (EFT/Plan Members), in accordance with external vendors’ guidelines (financial institution)
- Terminating and reinstating plan members, to ensure that only eligible claims are paid, sending a templated letter to address the collection of overpayments
- Beneficiary changes in accordance with legal parameters
- Action basic reports and complete unfinished processes or take corrective action where required, such as the No Dep report and CCU report
- Support administration of a new group policy with regard to loading plan member details
- Adhere to turnaround standards, meeting acceptable quality rates and transactional goals.
- Miscellaneous admin support as needed.
**What you'll need**:
- Good verbal and written communication skills
- Strong organizational skills and multi-tasking abilities and prioritization skills.
- Accuracy and attention to detail are essential
- Ability to handle high volume of work within a fast paced environment
- Ability to work in a team environment
To learn more about Equitable Life, we encourage you to explore our organization.
To learn more about Equitable Life, we encourage you to explore our organization.
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