Current jobs related to Customer Service Roles - Ottawa - Ministry of Public and Business Service Delivery

  • Dispatcher/customer Service

    3 days ago

    Ottawa, Canada Regional Factory Parts and Service Full time

    Regional Factory Parts and Service has been providing quality repair on major appliances and fulfilling appliance part orders for over 30 years. We are looking for a highly motivated and positive individual to be a part of our team of Customer Service. This individual must possess: strong organizational, customer service and time management skills; high...

  • Customer Service Representative

    6 days ago

    Ottawa, Canada Domino's Pizza Full time

    The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected...

  • Customer Service Representative

    2 weeks ago

    Ottawa, Canada Scotiabank Full time

    Requisition ID: 163461 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Customer Experience Associate, Southgate Shopping Centre, Ottawa, ON (18.87 hours)** As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put...

  • Customer Service Representative

    2 days ago

    Ottawa, Canada Republic Packaging Corp Full time

    Located in Vars, ON, Loeb Packaging is one of Chicago-based Republic Packaging Corp.'s eight North American operating locations. As a 60 year-old provider of cushion packaging we are known for outstanding design, quality and customer service. In addition, we have a sister company, Impacte, which provides warehouse management services and can complement our...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada FlooReno Building Supplies Full time

    **Job Summary** **Responsibilities** - Communicate effectively with customers to understand their needs and provide appropriate solutions. - Utilize phone etiquette to maintain a professional demeanor during all interactions. - Process customer orders, returns, and exchanges accurately through data entry. - Analyze customer feedback and inquiries to...

  • Customer Service Associate

    1 week ago

    Ottawa, Canada KaleMart24 Full time

    **KaleMart24 is redefining the “convenience store”** by offering a sanctuary of health-minded choices that make it easy for you to make thoughtful decisions. We make natural products not only accessible, but seamlessly integrated into your daily routine. As a **Customer Service Associate** at KaleMart24, you will play a key role in delivering an...

  • Customer Service Representative

    6 days ago

    Ottawa, Canada Republic Packaging Corp Full time

    Located in Vars, ON, Loeb Packaging is one of Chicago-based Republic Packaging Corp.'s eight North American operating locations. As a 60 year-old provider of cushion packaging we are known for outstanding design, quality and customer service. In addition, we have a sister company, Impacte, which provides warehouse management services and can complement our...

  • Customer Service Clerk

    3 days ago

    Ottawa, Canada Indigo Park Canada Inc Full time

    As a Customer Service Clerk, you will be the friendly face and voice of our company, interacting with customers, providing solutions to their inquiries, and ensuring their needs are met. Your enthusiasm, communication skills, and dedication to customer satisfaction will make a significant impact on our success. **Key responsibilities**: - Act as the first...

  • Customer Service Representative

    6 days ago

    Ottawa, Canada Handyman Connection of Ottawa, ON Full time

    **Benefits**: - Benefits Package - Bonus based on performance If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you. Handyman Connection helps home owners do repairs, maintenance, and renovations to their homes. We provide them with a trusted source for home improvements by...

  • Customer Service Representative

    1 week ago

    Ottawa, Canada Handyman Connection of Ottawa, ON Full time

    If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you. Handyman Connection helps home owners do repairs, maintenance, and renovations to their homes. We provide them with a trusted source for home improvements by connecting them with our team of skilled tradespeople. As a member of...

Customer Service Roles

2 weeks ago

Ottawa, Canada Ministry of Public and Business Service Delivery Full time

**Customer Service Roles - English & Bilingual (English/French) - Open to all levels of experience**:
**Job ID**:

- 228443

**Posting status**:

- Open

**Organization**:

- Ministry of Public and Business Service Delivery

**Division**:

- ServiceOntario

**City**:

- Alexandria, Arnprior, Bancroft, Belleville, Brockville, Cobourg, Cornwall, Embrun, Hawkesbury, Kemptville, Kingston, Lindsay, Minden, Morrisburg, Napanee, Ottawa, Pembroke, Petawawa, Peterborough, Picton, Renfrew

**Position(s) language**:

- English

**Job term**:

- 1 Temporary contracts for up to 6 months

**Job code**:

- 95423 - Customer Service Rep 2

**Salary**:

- $28.81 - $33.40 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

**Make an Impact at ServiceOntario — We offer** a training program** to ensure you are successful in the role**

**About the job**:** In this position you will**:

- provide front counter customer service providing information related to government programs, products and services
- collect payments and issue receipts
- resolve customer inquiries
- stay current on policies and procedures

**Learn about**the Customer Service Representative role**
**Learn about the**services we offer**

**What you bring to the team**:
**We believe exceptional phone service must have**:

- ** Customer focus**to provide optimum service, explain information and meet customer needs resulting in a positive experience.
- ** Thinking skills** to probe for information, assess situations, and take appropriate actions.
- ** Patience and empathy** to navigate sensitive client situations professionally.
- ** Team collaboration** to work well with colleagues in a team environment.
- ** Computer proficiency** and ability to use Microsoft Office, database programs, and operation of specialized equipment.
- ** Bilingual vacancies require oral French language skills at the advanced level** and your proficiency level will be confirmed before hire

**Please Note**:

- **A cover letter and resume is not required at this time. Please complete this**APPLICATION**. You may be contacted for further assessment.**:

- This is an open call for future short-term opportunities. Applications will be reviewed as needed.**How we support diversity, inclusion and accessibility**: We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's _Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act, 2005._ We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy

**Additional information**:

- Tuesday, September 30, 2025 11:59 pm EDT

**Position details**:

- 1 English Temporary, duration up to 6 months, 50 Monck St, Bancroft, East Region or 101 Main St N, Alexandria, East Region or 275 Ida Street North, Arnprior, East Region or 199 Front St, Belleville, East Region or 7 King St W, Brockville, East Region or 1005 Elgin St, Cobourg, East Region or 720 14th St W, Cornwall, East Region or 717 Notre Dame St, Embrun, East Region or 179 Main St E, Hawkesbury, East Region or 10 Campus Dr, Kemptville, East Region or 1201 Division St, Kingston, East Region or 322 Kent St W, Lindsay, East Region or 12598 Hwy 35, Minden, East Region or 8 5th St, Morrisburg, East Region or 7 Snow Rd, Napanee, East Region or 110 Laurier Ave W, Ottawa, East Region or 400 Pembroke St E, Pembroke, East Region or 14 Ypres Boulevard, Petawawa, East Region or 300 Water St, Peterborough, East Region or 1 Pitt St, Picton, East Region or 316 Plaunt St S, Renfrew, East Region, Criminal Record Check

**Compensation group**:

- Ontario Public Service Employees Union

**Work hours**:

- Schedule 3.7

**Category**:

- Customer and Client Services

**Posted on**:

- Friday, April 4, 2025

**Note**:

- **About security checks**:
A criminal or other federal offence record **does not automatically disqualify you** from the position. We consider each situation based on the position's responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by t